Guidance

Credit Card Sales campaign: your guide to making a disclosure

Updated 21 September 2016

1. About the Credit Card Sales campaign

1.1 Introduction

HM Revenue and Customs (HMRC) believes that its customers want to pay the right amount of tax and so wants to help those that are not paying the correct amount to put that right.

The Credit Card Sales campaign provides an opportunity for individuals and companies in business that accept debit and credit cards and have not reflected all transactions in a return, to bring their affairs up to date in a simple, straightforward way and take advantage of the best possible terms.

If you owe tax on your income you must tell HMRC about any unpaid tax now. You will then have 90 days to calculate and pay what you owe. This guide explains how you can do that.

1.2 The scope of the Credit Card Sales campaign

The Credit Card Sales campaign is an opportunity open to individuals and companies in business.

Examples could include:

  • a business accepting payments by card that might not have declared all of their income
  • a business that is trading and has not registered with HMRC and accept cards as one of their payment methods

1.3 Disclosures outside of the Credit Card Sales campaign

You can still make a disclosure and put your tax affairs in order even if you are not within the scope of the Credit Card Sales campaign. You may be eligible under another campaign. To find out whether you fall within any other campaign you need to check HMRC campaigns.

If your disclosure cannot be made under a current open campaign the terms offered will not be available. However, if you make a full and voluntary disclosure of all unpaid liabilities in these circumstances you can usually expect a lower penalty than HMRC would otherwise seek if they raised an enquiry or compliance check without the disclosure.

For all other disclosures you should telephone the Voluntary Disclosure Helpline on Telephone: 0300 123 1078. This is a helpline specifically designed to help you if you don’t fall within the scope of an ongoing campaign but wish to make a voluntary disclosure.

1.4 How to take part in the Credit Card Sales campaign

To take part in the Credit Card Sales campaign you should:

  • tell HMRC that you want to take part in the Credit Card Sales campaign (Notify)
  • tell HMRC about all income, gains, tax and duties you’ve not previously told them about (Disclose)
  • make a formal offer
  • pay what you owe
  • help HMRC as much as you can if they ask you for more information

To benefit from the reduced penalties offered HMRC will take account of the level to which you’ve helped them and the accuracy of the information you provided.

1.5 What’s in it for you

Whether the errors were due to misunderstanding the rules or deliberately avoiding paying the right amount it’s better to come to HMRC and admit any failures and or inaccuracies rather than wait until we uncover those errors.

The Credit Card Sales campaign offers the best possible terms available to get your tax affairs in order. You can take advantage of these by notifying your intention to participate and make a full disclosure and payment.

When you make your disclosure you must tell HMRC how much penalty you believe you should pay. What you pay will depend on why you have failed to disclose your income. If you have deliberately kept information from HMRC you will pay a higher penalty than if you have simply made a mistake.

You may not have to pay any penalty at all but if you do it is likely to be lower than it would be if HMRC finds out you have not paid enough tax.

If you have failed to register for a Self Assessment tax return you will have to pay HMRC what you owe up to a maximum of 20 years.

If you have completed your Income Tax Self Assessment or Corporation Tax Self Assessment tax returns within the appropriate time limits, but have made a mistake when declaring your income, the number of years you will need to pay for will depend on the reasons you are behind with your tax affairs. This can be up to either 4, 6 or 20 years.

If you don’t come forward and HMRC finds later that you’re behind with your tax, it may be harder to convince them that it was not a deliberate act. The law allows HMRC to go back up to 20 years and in serious cases HMRC may carry out a criminal investigation.

This is an opportunity to stop worrying about what might happen; have certainty about what you owe and get things right for the future.

1.6 If you have undisclosed liabilities and choose not to disclose

HMRC is targeting tax evasion through Debit and Credit Card Sales and will use information it holds on its digital intelligence systems to identify taxpayers who might not have declared all their income. This will involve HMRC carrying out checks or enquiries to resolve. The customers involved will not then be able to make use of the opportunity offered as part of this campaign. Where additional taxes are due HMRC will usually charge higher penalties than those available under the Credit Card Sales campaign. The penalties could be up to 100% of the unpaid liabilities, or up to 200% for offshore related income.

In serious cases HMRC may consider starting a criminal investigation, in line with their criminal investigation policy.

2. How to make a notification and disclosure to HMRC

2.1 Notify

You must tell HMRC of your intention to make a disclosure. You need to do this as soon as you become aware that you owe tax on your undeclared income.

At this stage, you only need to tell HMRC that you will be making a disclosure.

You don’t need to provide any details of the undisclosed income or the tax you believe you owe.

You can tell HMRC about a disclosure you will be making:

  • about your own tax affairs or your company’s tax affairs (if you are a director, or company secretary)
  • on behalf of someone else (for example if you are a tax adviser or personal representative)

You can’t include details for more than one person and or company on a disclosure. For example if a husband and wife both have undisclosed income they must complete separate disclosures, each showing the share of the income they need to disclose. A separate notification is required for each person. Similarly if a disclosure is required for a company and for a director, this should be on 2 separate disclosures.

Individuals and companies

Individuals and companies can notify by completing the DDS form. HMRC will write to you to tell you your unique Disclosure Reference Number (DRN). Use this whenever you contact them about the Credit Card Sales Campaign. You’ll also be given a Payment Reference Number (PRN) to use when paying what you owe.

Agents

Agents should use the digital disclosure service to notify HMRC of your clients disclosure. We’ll then send you out a disclosure reference and a payment reference.

If after you have notified you realise you no longer need to make a disclosure you must tell HMRC by calling the Credit Card Sales Helpline on Telephone: 0300 123 9272. If you don’t HMRC will take follow up action to secure a disclosure from you.

2.2 Disclose

You can do this as soon as you have your DRN but you must disclose within 90 days of the date you receive your notification acknowledgement.

You can make a disclosure:

When you send your disclosure you must pay what you owe.

Please make sure that HMRC receives your disclosure and payment by the date stated on your notification acknowledgement. If you can’t pay what you owe by the deadline given you must have made payment arrangements with HMRC (contact the Helpline Telephone: 0300 123 9272) by that date.

If you don’t do this you won’t be able to make a disclosure under the Credit Card Sales campaign and won’t receive the certainty of terms and conditions within it.

3. Prepare your disclosure

3.1 Calculate what you owe

Depending on your circumstances this could be simple or complicated and you may want to seek independent professional advice. Although you have 90 days from the date you receive your notification acknowledgement to make your disclosure, you should start gathering together your information and records as early as possible. HMRC can’t provide advice on calculating how much you should pay.

You’ll need to work out the total income for each year you have previously failed to tell HMRC about. You don’t need to include any income in your disclosure that you’ve already declared. This is because tax should already have been paid on this income.

You will then need to deduct the allowable expenses from your total income in order to work out your taxable profit (‘income’). Not all of the expenses you incur will be allowable as a deduction. You shouldn’t include any expenses in your disclosure that you’ve previously included in a tax return or earlier correction.

Once you have calculated the income you need to disclose, you will need to work out how much tax you owe on that income. The rates of Income Tax you will pay depend on how much income you earn above your Personal Allowance, which is an annual amount of tax free income.

If you have already received PAYE income and/or told HMRC about some other income and are now disclosing additional income for any year you need to make sure that you take this into account in your calculations.

You may be able to use the calculator to work out interest and penalties that are due on tax liability for up to the previous 19 years. You’ll need to calculate the tax liability due for each year manually prior to using this tool.

If you or your partner are receiving or have recently made a claim for tax credits you should still make a disclosure but tick the appropriate box on your disclosure form. The information will be passed to the tax credit office to consider. You will be notified separately of any changes that may be required to the amount of tax credits you receive for the relevant years. If you have made a joint claim for tax credits you may need to tell your partner that the award may be adjusted as a result of your disclosure.

Companies (and other organisations including clubs, societies, associations and other unincorporated bodies) will need to determine the amount of Corporation Tax to disclose on the understated profit arising from this undeclared income. The rate of Corporation Tax payable will depend on circumstances. You will have to consider notifying Companies House if you have submitted accounts that require amendment.

3.2 If you don’t have all the business records you need to make your disclosure

If your records are incomplete you should make your best estimate of the undisclosed income and gains and use this to make your disclosure. HMRC may ask you to explain how you have worked out any estimates you have used, so you need to keep your calculations.

If you have your bank statements for the period of your disclosure they will probably help. If you don’t have them HMRC recommends you contact your bank as soon as possible to get copies.

If you can’t get copy statements at all, you should work out your income by using more recent statements as a guide to your income and expenditure. HMRC may ask you to explain why you couldn’t get copy statements.

If you have not kept proper business records you should begin to do so immediately. This opportunity is your chance to put things right from now on. If HMRC finds in the future that you have failed to keep appropriate records, they can penalise you up to £3,000.

3.3 Income to include in your disclosure

Include all of the income you’ve not told HMRC about before in your disclosure.

Income earned in either the current tax year or the year before the current tax year

Any income you’ve had in the current tax year shouldn’t be included in your disclosure. If you’re not registered for Self Assessment you’ll need to register now either for Income Tax or in the case of companies Corporation Tax.

HMRC will send you a tax return or notice to file a tax return shortly after the end of the current tax year. Report this income on that tax return by the deadline. There are different deadlines for individuals and companies.

Include the income you had in the year before the current tax year on a tax return rather than in your disclosure. If you’ve submitted the previous year’s tax return you can make an amendment within 12 months of the statutory filing date.

Income Tax returns

Income Tax returns usually need to be submitted following the end of the tax year:

  • 31 October for paper returns
  • 31 January for online returns

So it’s likely that, for current and prior year, you’ll still have time to submit an accurate tax return including this income.

You can make a disclosure for all tax years up to and including 2014 to 2015. But if we’ve sent you a return for any year from 2011 to 2012 that’s still outstanding, you must complete each return and don’t include those years in your disclosure

Company tax returns

A company’s tax returns should be submitted within 12 months from the accounting period end date. If your Company Tax returns are outstanding, you should file all outstanding tax returns that are within 4 years from the end of the accounting period. Include income for earlier years in your disclosure.

3.4 How many years to include in your disclosure

This depends on why things went wrong.

If you are taking part in the Credit Card Sales campaign you will know why you haven’t previously told HMRC about your income or paid the right amount of tax.

You will need to understand when you should have told HMRC that you were receiving this income as this will have a bearing on the number of years that you will now need to disclose.

HMRC also asks you to decide whether you made an error despite taking reasonable care, whether you were careless, or whether it was something you did deliberately. How much you pay will depend on the answers to those questions.

If you failed to notify HMRC that you had started in business

When you started to receive income, and you are an individual (including individuals within a partnership), the latest you should tell HMRC is 5 October after the end of the tax year for which you start to receive that income. If, for example, you have tax to pay on income in the tax year ended 5 April 2014, you need to let HMRC know by 5 October 2014.

HMRC sends a newly formed limited company form CT41G (Corporation Tax - Information for New Companies) within a few days of the company being registered at Companies House. This form is usually sent by post to your company’s registered office. However, even if you don’t receive this form you must still tell HMRC within 3 months of your company becoming active, for example by starting business activity or starting to trade. The best way to do this is to use HMRC’s online service.

If you failed to register for a Self Assessment tax return by the appropriate deadline you will have to pay HMRC what you owe up to a maximum of 20 years.

If you’ve taken reasonable care

If you registered for a Self Assessment tax return by the appropriate deadline, have taken care to make sure your tax affairs were correct but you have still paid too little, you will only have to pay HMRC what you owe for a maximum of 4 years. This means you:

  • will need to make sure that your tax affairs for the current and later tax years are accurately reported on tax returns by the appropriate deadlines
  • will need to make sure that your tax affairs for the year prior to the current tax year are reported on the tax return that was issued to you for that year by the appropriate deadline
  • have to complete the disclosure form and pay HMRC what you owe for the 3 years prior to this

If you were careless

If you registered for a Self Assessment tax return by the appropriate deadline but you have paid too little because you were careless, you will have to pay HMRC what you owe for a maximum of 6 years. This means you:

  • will need to make sure that your tax affairs for the current and later tax years are accurately reported on tax returns by the appropriate deadlines
  • will need to make sure that your tax affairs for the year prior to the current tax year are reported on the tax return that was issued to you for that year by the appropriate deadline
  • have to complete the disclosure form and pay HMRC what you owe for the 5 years prior to this

If you deliberately misled HMRC about this income

If you have deliberately paid too little tax you will have to pay HMRC what you owe for a maximum of 20 years.

3.5 Other liabilities you should include in your disclosure

Other Income liabilities including non- business income

You must include all income and gains in your disclosure where you have paid too little tax. This may include:

  • investment income not taxed before you receive it, for example, interest
  • taxed income where additional tax is payable
  • income from property or land rental etc (less the expenses relating to that income) however, if your only undeclared income is from residential letting you should use the Let Property campaign to disclose this

Loans to directors - Corporation Tax Act 2010, Section 455

If you’re a company director and take money out of your company that’s not a salary or a dividend - over and above any money you’ve put in - you’re classed as having received the benefit of a director’s loan. If this applies, the company may have tax to pay.

When you pay off a director’s loan on which your company has paid Corporation Tax, your company may be able to reclaim that amount of Corporation Tax paid, you should contact the campaign helpline.

However, if you are disclosing on behalf of a company that is entitled to claim relief under Section 458 CTA 2010 Telephone: 0300 123 9272 immediately for an appropriate offer letter.

Capital Gains income

You must disclose all capital gains which you have not previously declared. For example, capital gains made on the disposal of investments, such as land, property, shares, stocks, bonds, goodwill.

A company will include its Chargeable Gains on its company tax return.

Employer income

If you employed anyone, you may have to pay some tax and National Insurance contributions (Pay As You Earn) in respect of what you paid to your employees. You need to include this on your disclosure form.

3.6 Other potential liabilities you can tell us about in your disclosure

You can’t provide details of the liabilities below on your disclosure form however please tick the relevant box in the other potential liability section of the form and follow the guidance contained within the disclosure form and below. The campaigns team will liaise with the relevant department to confirm you successfully resolved any issues regarding these liabilities.

VAT issues

If you want to make a disclosure of a VAT matter because:

  • you have exceeded the VAT threshold and need to register, then you can either use HMRC’s online services or make a postal application - most applications for VAT registration can be completed online but there are some circumstances where a postal application is required, for all standard registration applications, please send your completed form to:

VAT Registration Service
Crown House
Birch Street
Wolverhampton
WV1 4JX

You can include the details in a letter instead and send to:

HM Revenue and Customs – VAT Error Correction Team
13th floor North Euston Towers
286 Euston Road
London
NW1 3UH
United Kingdom

Class 2 National Insurance contributions (NIC)

If you’re self-employed but have not yet registered to pay Class 2 NIC you need to do so immediately so you don’t lose out on future benefits.

Trusts, Inheritance Tax and tax during administration periods

If you wish to make a disclosure of Inheritance Tax, trust or administration period liabilities please write to HMRC at:

Trusts and Estates Risk Team
Ferrers House
PO Box 38
Castle Meadow Road
Nottingham
NG2 1BB

Tax credits

What if you or your partner are receiving or have recently made a claim for tax credits?

You should still make a disclosure but also tick the appropriate box on the disclosure form. The information will be passed to the Tax Credit office to consider. You will be notified separately of any changes that may be required to the amount of tax credits you receive or have received for the relevant year(s).

If you believe you may have liabilities for any other taxes and or duties not mentioned above please ring the helpline for assistance.

3.7 Interest

HMRC charges interest from the date tax is due until the date it is actually paid. Interest is calculated on a daily basis. Any additional tax that is included in your disclosure will be late and so will attract an interest charge. If you fail to include the correct interest your disclosure will be rejected as it will be incomplete.

To assist individuals there is an interest and penalty calculator available to help you establish the correct amount of interest due. It should only be used if your tax affairs are straightforward and you are entitled to only basic personal allowances

Companies can refer to HMRC interest rates to establish the amount of interest payable.

3.8 Penalties

HMRC charges penalties on any additional tax you owe if you:

  • sent HMRC an incorrect tax return
  • didn’t tell HMRC that you’re liable to tax

In specific circumstances it may not be appropriate to allow you the full reductions for disclosure. For example if you’ve taken a significant period to correct your non-compliance, you cannot expect HMRC to agree a full reduction for disclosure. In such cases it’s unlikely that HMRC will reduce your penalty by more than 10 percentage points above the minimum of the statutory range. For this purpose HMRC would normally consider a ‘significant period’ to be over three years, or less where the overall disclosure covers a longer period.

The factsheets on penalties for inaccuracies in returns and penalties for failure to notify have more information on the statutory range for penalties to be reduced.

HMRC doesn’t charge interest on these penalties unless they are paid late.

The penalty is a percentage of the additional amount you owe. We can charge penalties of up to:

  • 100% of the tax liability if the income or gain arose in the UK
  • 200% for an offshore liability

If you have offshore income or gains to disclose you should make your disclosure and select the offshore option where appropriate in the form.

Although the rate of the penalties will vary depending on your circumstances, they’ll usually be lower if you make a voluntary disclosure.

If you’ve taken reasonable care with your tax affairs, but you haven’t declared the right amount of tax you owe, you won’t pay any penalties at all. We don’t expect many people’s circumstances to fall within this category. If you haven’t paid enough tax even though you’ve taken reasonable care with your affairs or there’s anything else you think HMRC should consider concerning the penalties you have to pay, please phone the helpline before making your disclosure.

If HMRC thinks that you haven’t included the right penalty in your disclosure, we may reject it.

Individuals can use the HMRC calculator to help you calculate the interest and penalties due on the income you are including in your disclosure.

If you’re making a multiple year disclosure, you should include all years in a single calculation and not calculate each year on a separate, individual basis.

This calculator is to help you calculate the interest and penalties due on the income you’re including in your disclosure. This calculator is for interest and penalty calculations only and won’t help you calculate the Income Tax due.

Companies can refer to Corporation Tax rates and HMRC interest rates to establish the amount of tax and interest payable. Suggested steps to calculate the amount to be included in the disclosure are:

  • step 1 - calculate additional Corporation Tax liability
  • step 2 - refer to Interest table
  • step 3 - apply correct interest to liability calculated in step 1
  • step 4 - apply appropriate penalty to liability calculated in step 1

When HMRC checks your disclosure they will consider whether the penalty you have applied is reasonable. There is a space on the disclosure form where you can provide an explanation to assist them in reaching their decision. HMRC may need to contact you to ascertain the reasonableness of the penalty if no explanation is provided. If HMRC think the penalty applied is too low they may need to carry out a further check of your tax affairs. For example, HMRC may find it difficult to accept, without further enquiry, that someone in business for many years, earning significant amounts without telling HMRC, hasn’t done this deliberately.

3.9 The declaration

This is a very important part of your disclosure. You should only complete the declaration once you are certain that the disclosure is correct and complete and that you understand why you have been asked to include penalties in your disclosure.

3.10 The offer

It is a condition of using the Credit Card Sales campaign that you make an offer for the full amount of everything you owe. The offer, together with HMRC’s acceptance letter to you will create a legally binding contract between you and HMRC. There is a letter of offer included in the disclosure forms which you should complete.

However, if you are disclosing on behalf of a company that is entitled to claim relief under Section 458 CTA 2010 Telephone: 0300 123 9272 immediately for an appropriate offer letter.

4. Paying HMRC

4.1 When to pay

Unless you have contacted HMRC to agree additional time to pay, you should send your payment at the same time as you send your disclosure, but no later than the 90 day deadline given on your notification acknowledgement letter.

4.2 Payment methods

Whichever way you pay, please make sure that you quote your PRN. HMRC accepts payment by a range of methods but recommends that you make your payment electronically. Electronic payments are more efficient, secure and safer than payment by post.

4.3 If you can’t pay the full amount

HMRC expects you to pay what you owe when you make your disclosure.

If for some reason you can’t pay the full amount, you’ll need to let HMRC know as soon as possible and before you send in your disclosure. To do this, you should contact the helpline on Telephone: 0300 123 9272. Lines are open Monday to Friday, 9am to 5pm.

When you phone, HMRC will want to talk to you about your current financial position so they can tell you what they think you should pay and when. To help HMRC decide, you will need to tell them:

  • your DRN
  • how and when you intend to pay HMRC what you owe
  • what your current weekly/monthly income and outgoings are
  • what you own, including your home, other property/land, vehicles, investments, money in the bank etc
  • what you owe, including mortgages, loans, credit cards

If you can’t pay the full amount don’t submit your disclosure or payment until you have spoken to HMRC.

5. After HMRC receives your disclosure

5.1 Accepting your disclosure

HMRC anticipates that the vast majority of disclosures will be accepted. If after checks HMRC is satisfied that you have made a full disclosure, they will accept it as quickly as possible.

5.2 Acknowledging your disclosure

When they receive your disclosure, HMRC will send you an acknowledgment as soon as possible. HMRC will then consider the disclosure under the terms of the Credit Card Sales campaign. If you haven’t received an acknowledgement within 2 weeks of sending your disclosure, please telephone the Credit Card Sales campaign Helpline on Telephone: 0300 123 9272.

HMRC expects most disclosures to be self-explanatory but they may need to contact you or your tax adviser to clarify any points. You may also be asked to provide evidence of your circumstances to satisfy HMRC that your disclosure is complete. Your full co-operation is one of the conditions of using this opportunity and failure to co-operate may jeopardise acceptance of your offer.

5.3 Considering your disclosure

HMRC will review all disclosures. If after those checks are completed HMRC decide to accept your disclosure they will send you a letter accepting your offer. If HMRC can’t accept the disclosure they will contact you. If following their enquiries HMRC finds that a disclosure is materially incorrect they will seek significantly higher penalties. It is also possible that in exceptional circumstances an incomplete disclosure may be considered under HMRC Criminal Investigation Policy. In such cases the material in the disclosure could be used as evidence.

5.4 Disclosures that are unlikely to be accepted through the Credit Card Sales campaign

Certain disclosures are unlikely to be accepted under the Credit Card Sales campaign.

Disclosures that are found to be materially incorrect or incomplete when checked by HMRC are unlikely to be accepted under the Credit Card Sales campaign.

Also unlikely to be accepted are disclosures from customers where HMRC has opened an enquiry or compliance check before the customer has notified their intention to submit a disclosure under the campaign. Those who want to disclose liabilities under these circumstances should tell the person conducting the enquiry. A full and early disclosure will influence the amount of penalty HMRC seeks in the ongoing enquiry or investigation.

Instances involving disclosures where HMRC believes the money that is the subject of the disclosure is the proceeds of serious organised crime are not likely to be accepted. Examples of this include VAT fraud, VAT bogus registration fraud, organised tax credit fraud and instances where there is wider criminality (such as an ongoing police investigation).

Disclosures won’t be accepted where a person’s inaccuracy or failure was a result of a deliberate action which they then tried to conceal.

An important factor for HMRC in deciding if they will carry out civil or criminal investigations into cases of fiscal fraud is whether the taxpayer(s) has made a complete and unprompted disclosure of any amounts evaded or improperly reclaimed. Whilst HMRC would consider each case on its merits a complete and unprompted disclosure would generally suggest that a civil (rather than criminal) investigation was appropriate.

Also, if you were eligible for any past HMRC disclosure opportunity and you didn’t disclose at that time, HMRC may find it hard to accept that anything you disclose through the Credit Card Sales campaign was not a result of something you did deliberately. HMRC would expect you to calculate your penalty and the number of years you should pay to reflect deliberate action. If you don’t, HMRC may not accept your disclosure. You will be in this category if you have not yet come forward and would have been covered by a previous campaign.

5.5 If you disclose very serious tax problems

HMRC can’t offer immunity from prosecution but an important factor when they are deciding whether to carry out criminal investigations into cases of tax fraud is whether you have made a complete and unprompted disclosure of any amounts evaded or improperly reclaimed.

5.6 If you leave something important out of your disclosure

If after submitting your disclosure you realise you have missed something out, you should immediately contact HMRC to make an amendment. You can do this by contacting the helpline on Telephone: 0300 123 9272 or by forwarding your amendment in writing to the following address:

HMRC
Local Compliance Centres
Credit Card Sales campaign S0790
2nd Floor
Newcastle
NE98 1ZZ

If HMRC receives information indicating that your disclosure was incorrect, they have the right to look at your tax affairs again. HMRC may write to you about the information they have received and if necessary, will send you assessments to collect any extra tax due. These penalties are likely to be higher than those offered by the Credit Card Sales campaign.

5.7 Information received after disclosure accepted

HMRC will continue to seek new information. They will use it to identify customers where a disclosure should have been made or where the disclosure made is not what was expected based on the information HMRC holds.

5.8 If I disclose this liability could HMRC publish details about me?

In certain circumstances HMRC is able to publish the details of those penalised for deliberately failing in particular tax obligations. If you come forward as part of this campaign you will earn the maximum reduction of any relevant penalties for the quality of disclosure, and HMRC won’t publish your details if you do all of the following:

  • notify HMRC that you are going to make a disclosure
  • make a full disclosure including full payment of tax owed which proves to be both accurate and complete before the deadline you are given for doing so
  • co-operate fully with HMRC if they ask you for any further information

HMRC may include you in a list of deliberate defaulters if you don’t follow these steps.

5.9 As an officer of the company could you be liable to pay a penalty

A company officer or officers may be liable to pay part, or all, of a company’s penalty for a deliberate inaccuracy, failure to notify or wrongdoing but only where the inaccuracy, failure or wrongdoing was attributable to the officer or officers.

And either the officer gained or attempted to gain personally from the offence, or the company is, or is likely, to become insolvent.

6. Getting things right for the future

Once you have submitted your disclosure HMRC expects you to keep your tax affairs in order in the future. This means that you should continue to accurately declare your income and gains for those years that fall after the latest year you include in your disclosure. You should ensure any tax returns that are issued to you are returned with accurate information by the appropriate deadlines.

7. General information

7.1 Help and advice

If you have any questions not covered by this guide please phone the Credit Card Sales campaign Helpline on Telephone: 0300 123 9272. Lines are open Monday to Friday, 9am to 5pm.

Further guidance on Self Assessment for Income Tax and Self Assessment for Corporation Tax is also available.

7.2 Customers with particular needs

If you need extra help to deal with the Credit Card Sales campaign Team please get in touch. HMRC can help if:

  • English is not your first language
  • you want a copy of this guidance in Welsh
  • you would like HMRC to use a certain format to communicate with you - for example braille or Text Relay
  • you would like a copy of this guidance in audio or large print

Contact the helpline on Telephone: 0300 123 9272 or +44 300 123 9272 if dialling from outside the UK (Monday to Friday, 9am to 5pm).

If you use Text Relay by Textphone, please dial 18001 + number. If you use Text Relay by Telephone please dial 18002 + number.

HMRC recognises that the above options might not meet the needs of some of their customers. If you believe that you require additional support and advice, you can contact the needs enhanced support services.

7.3 Your rights and obligations

HMRC’s customer charter (called Your Charter) explains what you can expect from HMRC and what HMRC expects from you.

7.4 If you’re unhappy with HMRC’s service

If you are unhappy with HMRC’s service please phone the Credit Card Sales campaign Helpline on Telephone: 0300 123 9272 or write to HMRC at the address below:

HMRC
Local Compliance Centres
Credit Card Sales campaign S0790
2nd Floor
Newcastle
NE98 1ZZ

7.5 Privacy and confidentiality policy

The full protection of the Human Rights Act will continue to apply to you and HMRC has a strict policy regarding the privacy and confidentiality of customers’ personal information.

HMRC’s privacy policy in the Personal Information Charter.

7.6 Data Protection Act

HMRC is a Data Controller under the Data Protection Act 1998. HMRC holds information for the purposes specified in their notification to the Information Commissioner, including the assessment and collection of tax and duties, the payment of benefits and the prevention and detection of crime, and may use this information for any of them.

HMRC may get information about you from others, or they may give information to them. If HMRC does, it will only be as the law permits to:

  • check the accuracy of information
  • prevent or detect crime
  • protect public funds

HMRC may check information they receive about you with what is already in their records. This can include information provided by you, as well as by others such as other government departments or agencies and overseas tax and customs authorities. HMRC will not give information to anyone outside HMRC unless the law permits them to do so.

For more information see HMRC’s Data Protection - Information Charter.