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HM Land Registry safeguards land and property ownership valued at £7 trillion, enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Land Register contains more than 25 million titles showing evidence of ownership for more than 87% of the land mass of England and Wales.
Anyone buying or selling land or property, or taking out a mortgage, must apply to us to register:
- unregistered land or property
- any new owner of registered land or property
- an interest affecting registered land or property, such as a mortgage, a lease or a right of way
When considering each application, we use the law to decide whether and how it should be registered.
Once land or property is entered in the register, we record any ownership changes, mortgages or leases that affect it. Anyone who suffers loss because of an error or omission in the register, or because the register needs to be corrected, will normally be compensated.
We are committed to carrying out our statutory and commercial business with fairness, openness and honesty. We have policies and procedures to prevent bribery.
Who we are
We are a non-ministerial government department created in 1862.
We work in 14 locations.
Find out more about our people and working for HM Land Registry.
Within England and Wales, our responsibilities are to provide:
- a reliable record of information about ownership of and interests affecting land and property
- owners with a land title, guaranteed by the government
- a title plan that indicates general boundaries
We do not provide legal advice on precise boundary positions and responsibilities.
Our ambition, mission and values
Our ambition is to become the world’s leading land registry for speed, simplicity and an open approach to data.
Our mission is: “Your land and property rights: guaranteed and protected”.
Our values are:
- we give assurance
- we have integrity
- we drive innovation
- we are professional
Read our customer charter to understand our commitment to you and what we need from you to help us deliver our mission.
Our priorities for 2020/21
Our business planning is focused on the key long-term outcomes we support, which are:
- there is trust and confidence in land ownership
- the conveyancing process is quick, easy and secure
- property data supports a stable and innovative UK economy
Our response to the coronavirus (COVID-19) crisis enabled us to:
- continue delivering our critical economic functions
- tailor our response to the needs of our customers, supporting the continuation of the conveyancing process
- put the safety and wellbeing of our staffat at the forefront as we transitioned to remote working
Since our operating conditions have stabilised, our priorities for the remainder of the year have been directed at:
- expanding our operating capacity and capability and improve the service standards for our customers
- ensuring our digital transformation activity meets the needs of our customer as they adjust to new ways of working, and to build resilience within our own operation
- developing our culture and the way that we work
At HM Land Registry:
- we have a proud history and rich heritage – for more than 150 years we have protected property ownership and underpinned the modern economy
- our people are important – we want to be the most inclusive employer in government, ensuring fair and equal opportunities for all
- we are open, honest and treat everyone with respect – we trust each other and celebrate our people because we are proud of who they are
- we have a shared sense of belonging and help each other – we connect with each other to feel supported, comfortable and appreciated
- everyone’s voice matters – we encourage respectful challenge and value all opinions and contributions
- we focus on being highly skilled and knowledgeable – we are empowered, accountable and responsible for our own work
- we provide a brilliant service to our customers – we aim for excellence, balancing efficiency and productivity with quality and integrity
- we create confidence by being resilient and responsive but also calm and relaxed – we are adaptable, flexible and able to work at pace
- we encourage our people to be innovative and continuously improve what we do and how we do it – we make tackling challenges fun and exciting through collaborative teams, new technology and new ways of working
- our leaders are supportive – we focus on coaching and developing ourselves and others to achieve our best with confidence – positive and energised leaders involve others to achieve better outcomes and help us grow stronger