Income Tax: general enquiries
This service is part of the personal tax account, and you can use it to check:
- your tax code
- the information HMRC holds about your employment
- an estimate of how much tax you’ll pay
If HMRC needs to contact you about anything confidential they’ll reply by phone or post.
You can use Twitter to get general help from HMRC. We can’t discuss specific cases or an individual’s tax affairs, so please don’t give any personal details.
Start your tweet with @HMRCcustomers
8am to 10pm, Monday to Friday
8am to 4pm Saturdays
Webchat is unavailable at the moment because of technical problems.
Call HMRC for help with questions about Income Tax, including:
- PAYE coding notices
- tax overpayments or underpayments
- P800 tax calculations
Have your National Insurance number with you when you phone.
0300 200 3300
0300 200 3319
+44 135 535 9022
8am to 8pm, Monday to Friday
8am to 4pm Saturday
9am to 5pm Sunday
Closed bank holidays, Easter Sunday, Christmas Day, Boxing Day and New Year’s Day.
Best time to call:
Phone lines are less busy before 10am, Monday to Friday and less busy on Sundays.
Write to HMRC at this address for all Income Tax queries except complaints.
You don’t need to include a street name, city name or PO box when writing to this address.
Couriers should use a different address.
Pay As You Earn and Self Assessment
HM Revenue and Customs