Guidance

Voice Identification Privacy Notice

Find out about HMRC’s privacy policy on using and storing your voice identification data.

• From: HM Revenue & Customs
• Published: 27 July 2018
• Last updated: 4 July 2025 — See all updates

Documents

Voice Identification Privacy Notice

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Details

This privacy notice explains how HMRC collects and uses your voice identification data.

You should read the HMRC Privacy Notice alongside this privacy notice.

Published 27 July 2018

Last updated 4 July 2025 + show all updates

1. 4 July 2025

   The 'How we ask for your consent' section has been updated, to support the introduction of a new voice ID enrolment process for some customers.

2. 24 February 2025

   We have updated this guidance to include information about the new trial of voice identification and how we ask for your consent to do this.

3. 27 July 2018

   First published.