Government information and advice about the recovery schemes and support available following flooding in parts of the UK.
Government departments, local authorities and agencies are working together to do everything they can to help communities recover from the extreme weather during winter 2013 to 2014.
Flood recovery schemes for communities and businesses
The winter of 2013 to 2014 was the wettest on record with over 7,800 homes and nearly 3,000 commercial properties flooded. To date about £14 million has already been paid out to help communities recover and to meet the costs of protecting lives and properties in the future, with a further £183.5 million due to be paid to local authorities by the end of March.
Repair and renew grant
A repair and renew grant of up to £5,000 each for all affected homeowners and businesses to top up any money received from insurers and make sure flood resilience is built into repairs was launched on 1 April. Read more details on how to apply for the repair and renew grant.
Other schemes include:
- the business support scheme - a £10 million fund to support businesses to develop and implement business recovery plans
- business rate relief - an estimated £9 million to give all affected businesses 100% business rate relief for 3 months and to give them an extra 3 months to pay the business taxes they owe to HMRC as they get back on their feet
- a support fund for coastal tourism businesses - £2 million to provide practical assistance to coastal areas to help them boost summer trade
- the Council Tax discount scheme - funding of up to £6 million to enable councils to cover Council Tax discounts for flood hit households for at least 3 months
- the enhanced Bellwin scheme - to give help to local authorities incurring expenditure above the usual qualifying threshold
- the farming flood recovery fund - £10 million which will provide grants of up to £5,000 to support farm businesses to bring flooded land back into production as quickly as possible
- the severe weather recovery scheme - an £86.5 million fund to help speed the recovery in affected areas, including fixing the most damaged roads
See all the flood support schemes and funding available from central government and get details on how to apply.
- Flood insurance
- Government action on flood defences
- Ongoing risk of groundwater flooding
- Advice and information
- Flood representatives
- Government announcements
Insurers have arranged temporary alternative accommodation for over 2,100 households and loss adjusters have made over 6,500 visits to flooded properties to assess the damage, organise emergency payments and get drying out repairs started as quickly as possible.
The Association of British Insurers has published a film on how to protect your home if you live in a flood prone area, or make a claim if you’re recovering from a flood. You can find more information on the Association’s website
The major banks have made a total commitment in excess of £750 million to provide financial support to business and individual customers affected by the floods.
Government action on flood defences
Since early December 2013, flood defences have protected more than 1.3 million properties from flooding. These flood defences are currently being inspected by the Environment Agency with help from the military. A total funding package of £270 million has been made available to repair or maintain flood defences, including £10 million for Somerset.
Ongoing risk of groundwater flooding and most likely flooding scenario
The Environment Agency expects the situation to continue to improve a risk of groundwater flooding remains, particularly in the south of England and the Thames Valley. All agencies are working closely together to protect property and critical infrastructure.
Find out if your area is at risk of flooding with the Environment Agency Live Flood Warning map.
£183.5 million has been given to local authorities for local highway repair and emergency maintenance. The government has also allocated £2 million to help repair small English ports.
All rail routes damaged in the storms have been repaired and reopened except Barmouth to Pwllheli in Wales which is expected to reopen on 19 May.
Public Health England continues to support the response and recovery operation and has published guidance on recovering from the floods.
Advice and information
Who to call if you have a power cut
Your chosen electricity provider sells you energy, but it’s your local distribution network operator who maintains the power lines that connect your home or business to the network.
Take a look now and make a note of the number of the company that covers your area in case you need to use it at some stage. Further information: Who to call when you have a power cut.
Ministerial representatives for flood hit areas have been appointed to:
- understand the impact of the floods in affected areas
- track progress towards recovery and report directly to the Prime Minister
- assess the effectiveness of multi-agency joint working in each affected area (for both response and recovery)
- identify lessons learned and ensure work is underway to improve resilience for winter 2014 to 2015
The ministerial representatives are:
- Somerset and Wiltshire - Owen Paterson MP
- Cornwall - Dan Rogerson MP
- Devon and Dorset - Oliver Letwin MP
- Thames Valley (inc Surrey Gold) - Philip Hammond MP
- Gloucestershire and Worcestershire - Susan Kramer MP
- South London (excluding lower Thames) - Ed Davey MP
- Kent, inland Sussex, and Thames estuary - Greg Clark MP
- East Anglia and Suffolk Coast - Matthew Hancock MP
- North East - Robert Goodwill MP
- South East Coast (inc Sussex Coast, Isle of Wight) and Hampshire - Greg Barker MP
- North West - Esther McVey MP
Monday 28 April
Thursday 24 April
Friday 14 April
Friday 4 April
Tuesday 1 April
Friday 31 March
Friday 14 March
Sunday 9 March
Thursday 6 March
Saturday 1 March
Thursday 27 February
Tuesday 25 February
Monday 24 February
Thursday 20 February
- PM announces details of flood support packages
- Military personnel to remain available to assist local authorities
- Dredging to start on the Rivers Tone and Parrett as soon as possible
- Radio adverts launched to help safeguard flooding clean-up operation
Wednesday 19 February
Tuesday 18 February
Monday 17 February
Sunday 16 February
Saturday 15 February
Thursday 13 February
- First meeting of new Cabinet Committee on Flooding
- Eric Pickles’ statement to Parliament on changes to the Bellwin scheme and the form councils can use to apply for it
- Transport Secretary meets with bus industry to help tackle weather disruption
- Citizens Advice support for flood and storm victims
- Brandon Lewis’ statement on sandbags
Wednesday 12 February
- Eric Pickles’ statement to Parliament on the latest situation
- £61 million for rail resilience and roads recovery
- New measures to help communities hit by flooding
- Tax helpline launched to support people affected by flooding
Tuesday 11 February
- David Cameron’s statement on the UK storms and flooding
- Government cuts cost of flying from Cornwall
Monday 10 February
- Eric Pickles’ statement following the evening COBR meeting
- Eric Pickles updates the House of Commons on the latest situation
- Nick Clegg visits flooded areas and promises government support
Sunday 9 February
Saturday 8 February
Friday 7 February
- Military support flood relief operation in Somerset
- Transport Secretary visits Dawlish in south-west
- Eric Pickles’ statement following the COBR meeting
Thursday 6 February
- Forty two new flood defences given the green light
- Eric Pickles’ statement to Parliament: government action taken to respond to floods and extreme weather
Wednesday 5 February