News story

Where to find help in a power cut

This news article was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Contact details for electricity Distribution Network Operator companies

If you experience a power cut you should contact the electricity Distribution Network Operator company that covers your area.

Electricity Distribution Network Operator companies are responsible for maintaining the electricity supplies to our homes and businesses.

Take a look now and make a note of the number of the company that covers your area in case you need to use it at some stage.

The following information will help you contact the right organisation in the event of a power cut in your area:

Area Company Emergency No. Website Twitter account
North Scotland SSE Power Distribution 0800 300 999 @hydroPD
Central and Southern Scotland SP Energy Networks 0800 092 9290 (or 0330 1010 222 from a mobile phone) @SPEnergyNetwork
North East England Northern Powergrid 0800 668 877 @Northpowergrid
North West England Electricity North West 0800 195 4141 @ElectricityNW
Yorkshire Northern Powergrid 0800 375 675 @Northpowergrid
Merseyside, Cheshire, North Wales and North Shropshire SP Energy Networks 0800 001 5400 (or 0330 1010 400 from a mobile phone) @SPEnergyNetwork
East Midlands, West Midlands, South Wales & South West England Western Power Distribution 0800 6783 105 @wpduk
Eastern England UK Power Networks 0800 783 8838 (or 0333 202 2021 from a mobile phone) @UKPowerNetworks
Southern England SSE Power Distribution 0800 072 7282 @southernelecPD
London UK Power Networks 0800 028 0247 (or 0333 202 2022 from a mobile phone) @UKPowerNetworks
South East England UK Power Networks 0800 783 8866 (or 0333 202 2023 from a mobile phone) @UKPowerNetworks
Northern Ireland Northern Ireland Electricity 0345 764 3643 @NIElectricity

A map and contact details for all the electricity Distribution Network Operator companies can also be found on the National Grid website.

uSwitch provde apostcode lookup tool provided for you to find out who to call.