Compassionate care in the NHS
Guidance and regulation
- No Secrets: guidance on protecting vulnerable adults in care
- National service framework: older people
- Adult social care outcomes framework: handbook of definitions
- Culture change in the NHS
- Continuity of care when moving across borders within UK
News and communications
- Health and Social Care Secretary Sajid Javid opens new A&E
- Health and Social Care Secretary NHS providers conference speech
- Minister for Equalities congratulates GP surgery for trailblazing programme for LGBT patients
- Leeds GP Practice receives Gold Award in trailblazing programme for LGBT+ patients
- Minister for Equalities awards Lewisham GP Practice for trailblazing programme for LGBT patients
Research and statistics
- Making Complaints Count: Supporting complaints handling in the NHS and UK Government Departments
- Establishing food standards for NHS hospitals
- Improving NHS staff engagement
- NHS Constitution: recommendations by Expert Advisory Group
- NHS hospitals complaints system review
Policy papers and consultations
- NHS Outcomes Framework 2016 to 2017
- Improvements to care in the last days and hours of life
- 2010 to 2015 government policy: compassionate care in the NHS
- Government response to HSC report on NHS complaints
- NHS Outcomes Framework 2015 to 2016
Transparency and freedom of information releases
- Selected summaries of investigations by the PHSO Dec '14-Jan '15
- Reports on the effect of the NHS Constitution: 2012 and 2015