National service framework: older people

Sets out the government's quality standards for health and social care services for older people.

Applies to England


National Service Framework for Older people

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.


The ‘National Service Framework for Older People’ sets quality standards for health and social care. It will help older people to stay as healthy, active and independent as possible, for as long as possible.

The NSF for older people will:

  • ensure that older people are treated with respect
  • prevent unnecessary hospital admission, and support early discharge
  • reduce long term illness by providing specialist care
  • promote healthy lifestyles and independence for those in older age
Published 10 March 2001