Culture change in the NHS

Sets out the progress made in applying the lessons learned from the failings at Mid Staffordshire NHS Foundation Trust.



This report shows that a great deal has been achieved since Sir Robert Francis’s public inquiry into Mid Staffs, and that the improvements made since must be sustained and embedded for the future and applied equally and rigorously across all sectors of the health and care system.

Each chapter sets out the main areas where further action is needed to ensure that safe, effective and compassionate care is the norm.

The supporting annex sets out in detail the substantial progress made against the 290 recommendations of the Francis report.

You can also see progress against the recommendations in a fully searchable online version

Published 11 February 2015