Guidance

UK Nationals Support Fund (UKNSF): applying for residency in EU or EFTA countries

This page provides guidance for UK nationals who need additional support when applying for residency in EU or EFTA countries.

The UK Nationals Support Fund (UKNSF), launched in March 2020, provides practical support for UK nationals resident in EU or EFTA countries who need additional assistance in applying for residency. Read the UK Nationals Support Fund: annual report 2020 to 2021.

Assistance through the UKNSF is only for UK nationals who have rights under the Withdrawal Agreement and are living in the EU or EEA EFTA countries listed on this page. Our support is intended for UK nationals who are having difficulty completing their residency applications. This includes pensioners, disabled people, people living in remote areas or people who have mobility difficulties.

Depending on which EU country you live in, you may need to apply for a new residence status to secure your rights under the Withdrawal Agreement.

The UK government has signed a Separation Agreement with EEA EFTA countries. If you live in an EEA EFTA country, you may also need to apply for new residence status.

If you were legally resident in Switzerland before 1 January 2021, you can stay and your current residence permit remains valid.

Support available

Most UK nationals should be able to complete their residency application without additional support. The UK Nationals Support Fund is for people who need additional help or support to secure their rights. They include pensioners, disabled people, people living in remote areas or people who have mobility difficulties.

Support provided through the Fund includes:

  • answering your questions about residence applications, such as the documents you need and how the application process works
  • providing advice on the process
  • support if you experience language barriers or difficulty accessing online information and services

Country contact information for implementing partners

Cyprus

Name and website Telephone Email
Cyprus Residency Planning Group 800 09009 (freephone), for UK-based enquiries call +357 9982 6087, available Monday to Friday from 9am to 1pm contactus@cyprus-crpg.org

Greece

Name and website Telephone Email
AIRE Centre 30 698 85 91 229, available Monday and Wednesday 4pm to 7pm and Tuesday 10am to 1pm eurobrits@airecentre.org (contact the AIRE Centre by email if the hotline is busy)

Portugal

Name and website Telephone Email
The International Organization for Migration +351 913 886 456 Monday to Friday 10am to 12pm and 2:30pm to 4pm UKnationalsPT@iom.int

Spain

Almeria, Andalusia, Castilla la Mancha, Castilla León, Ceuta, Extremadura, Madrid, Melilla and Murcia

Name and website Telephone Email
The International Organization for Migration Andalusia, Ceuta, Melilla: +34 650 339 754 / +34 616 825 704; Madrid, Castilla la Mancha, Castilla León, and Extremadura : +34 699 581 855 : Murcia and Almeria: +34 648 642 543. All available Monday to Thursday, 3:30pm to 5pm UKnationalsSP@iom.int

Alicante, Valencia and Castellon

Name and website Telephone Email
Babelia +34 865 820 229, available Monday to Friday, 10.00am to 1.00pm info@asociacionbabelia.org Babelia contact form

Aragon, Asturias, Balearics, Basque Country (Pais Vasco), Canary Islands, Cantabria, Catalonia, Galicia, La Rioja, Navarra

Name and website Telephone Email
Age in Spain +34 932 20 97 41, Available Monday to Friday, 11:00am to 3pm CEST residency@ageinspain.org

Other support

If you do not need this additional help, read the relevant Living in Guide for further information on:

  • how to secure your rights under the Withdrawal Agreement and EEA EFTA Separation Agreement
  • general information on residency or other issues
Published 31 March 2021
Last updated 24 August 2021 + show all updates
  1. Updated opening hours for Age in Spain. New timings - Monday to Friday, 11:00am to 3pm.

  2. First published.