National regulation: enforcement services
How Regulatory Delivery contributes to the national regulatory landscape.
We are working towards providing a regulatory environment in which businesses have the confidence to invest and grow and citizens and communities are properly protected. We do this by taking a risk based and proportionate approach to our enforcement activities and by operating under the The Regulators’ Code.
What we enforce
Compliance and guidance on the following areas of legislation can be found on the following links:
Guidance for businesses we regulate
These four documents define what you can expect from us, specify our approach to dealing with non-compliance, explain how you can complain or comment about our service, and clarify your statutory and non-statutory rights to challenge or appeal our regulatory actions or decisions.
Regulatory Delivery publishes a range of information and guidance on the legislation that we are responsible for enforcing. If you have a specific enquiry about compliance we recommend that you complete the online enquiry form, choose the relevant legislation and follow the on screen instructions.
Alternatively you can contact the Regulatory Delivery helpdesk on 0121 345 1218.
It is open:
- Monday to Thursday 09:30 to 17:00
- Friday 09:30 to 16:00
Or in writing to:
Lower Ground Floor
Victoria Square House
Free email alert service
Subscribe to our free email alert service to keep up to date on the latest developments concerning the legislation that Regulatory Delivery enforces.
Published: 20 September 2016
Updated: 3 April 2017
- Four documents added on Regulatory Delivery's approach to business regulation: our service standards, enforcement policy, complaints policy, and challenges and appeals guidance.
- First published.