Guidance

National regulation: enforcement services

How the Office for Product Safety and Standards contributes to the national regulatory landscape.

The Office for Product Safety and Standards (OPSS) provides enforcement services on behalf of government departments including BEIS, Defra and DfT.

We are working towards providing a regulatory environment in which businesses have the confidence to invest and grow and citizens and communities are properly protected. We do this by taking a risk-based and proportionate approach to our enforcement activities and by operating under the The Regulators’ Code.

What we enforce

Guidance on complying with the following areas of legislation can be found via these links:

Access and benefit sharing of genetic resources (Nagoya Protocol)

Alternative fuels infrastructure

Alternative fuel labelling

Batteries and accumulators (placing on the market) regulations

Waste batteries takeback

Ecodesign of energy related products regulations

End of life vehicles regulations

Energy information regulations

European Union timber regulation

Forest law enforcement, governance and trade licensing

Heat network metering and billing regulations

Noise emission in the environment by equipment for use outdoors regulations

RoHS regulations

WEEE regulations

Guidance for businesses we regulate

These four documents define what you can expect from us, specify our approach to dealing with non-compliance, explain how you can complain or comment about our service, and clarify your statutory and non-statutory rights to challenge or appeal our regulatory actions or decisions.

OPSS enforcement: service standards

OPSS enforcement: enforcement policy

OPSS: complaints policy

OPSS enforcement: challenges and appeals guidance

Non-qualifying regulatory provisions

The Regulatory Policy Committee has confirmed that none of the measures or activities of OPSS presented in the following summaries should be considered as qualifying regulatory provisions for the purposes of the Business Impact Target.

Summary of non-qualifying regulatory provisions 21 June 2019 to 12 December 2019 (PDF, 153KB, 3 pages)

Summary of non-qualifying regulatory provisions 21 June 2018 to 20 June 2019 (PDF, 190KB, 3 pages)

Summary of non-qualifying regulatory provisions 8 June 2017 to 20 June 2018 (PDF, 188KB, 3 pages)

Contact us

OPSS publishes a range of information and guidance on the legislation that we are responsible for enforcing. If you have a specific enquiry about compliance we recommend that you complete the online enquiry form, choose the relevant legislation and follow the on screen instructions.

Alternatively you can contact our helpdesk on 0121 345 1201.

Or in writing to:

Office for Product Safety and Standards
4th Floor Cannon House
18 The Priory Queensway
Birmingham
B4 6BS
United Kingdom

Free email alert service

Subscribe to our free email alert service to keep up to date on the latest developments concerning the legislation that OPSS enforces.

Published 20 September 2016
Last updated 10 October 2017 + show all updates
  1. Enforcement services summary leaflet added.

  2. Four documents added on Regulatory Delivery's approach to business regulation: our service standards, enforcement policy, complaints policy, and challenges and appeals guidance.

  3. First published.