Guidance

Heat network metering and billing regulations: compliance and guidance

Complying with the Heat Network (Metering and Billing) Regulations 2014 for heat suppliers.

The Heat Network (Metering and Billing) Regulations 2014 implement the requirements in the Energy Efficiency Directive with respect to the supply of distributed heat, cooling and hot water.

The Energy Efficiency Directive promotes energy efficiency in the EU by laying down rules to overcome challenges in the supply and use of energy.

Scope

To understand whether or not you are affected by the regulations, the Office for Product Safety and Standards (Safety & Standards) has developed a guidance document to help define what is and isn’t in scope.

Heat networks scope guidance: October 2016

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Timetable for compliance

The following are dates where the regulation states that requirements need to be met:

  • from 18 December 2014 the fitting of building level meters on multi-occupancy buildings, where more than one final customer is charged for the heat supplied, is required
  • from 18 December 2014 meters must be fitted for any district heating connection to a newly constructed building or where a major renovation of building on a district heating network
  • from 31 December 2014 heat suppliers must meet the billing requirements or for new builds from when the network commences operation
  • from 31 December 2015 the notification for new build systems must be made on or before it commences operation
  • the date from which final customer meters must be fitted subject to cost-effective tests will be detailed in the amended regulations (see below)

Cost effectiveness tests and plan for amended regulations

The cost effectiveness tool is currently being revised by the Department for Business, Energy and Industrial Strategy (BEIS). Therefore, pending the revision of the tool it is advised that no further assessments should be undertaken.

The remaining requirements in the regulations are unaffected (for example in relation to building-level meters and newly constructed buildings connected to a district heating network and those buildings on district heating networks that undergo a major renovation).

BEIS is working towards launching a public consultation on a revised methodology for assessing the cost effectiveness of metering for district and communal heat networks. Accordingly, Safety & Standards will take a pragmatic approach for any non-compliance with this requirement until a new tool and re-testing date is in place. The consultation will also seek views on some additional areas where the regulations could benefit from clarification following the first three years of implementation.

The Financial Conduct Authority (FCA) has confirmed that it would not be appropriate for them (the FCA) to impose fines or other disciplinary measures in respect of a breach of the requirement within the heat network (metering and billing) regulations 2014 (as amended), that certain heat suppliers must test whether it is cost-effective to fit heat meters in multi-occupancy buildings, and where appropriate, fit them by 31 December 2016.

Furthermore, it is unlikely that the FCA would take other regulatory action (where a heat supplier was separately regulated by the FCA) if the only non-compliance was in relation to the requirement to test for and fit meters where cost effective. As such, it is not considered necessary for a heat supplier to inform the FCA if it has been unable to meet this requirement.

Following the planned public consultation, BEIS intends to launch a new cost effectiveness tool and accompanying regulatory amendments.

Frequently asked questions

Safety & Standards receives a large number of enquiries relating to the Heat Network (Metering and Billing) Regulations 2014 and has summarised some of the most common in the following document.

Frequently asked questions

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Notifications

If you are a supplier of heat, cooling, and/or hot water you must notify Safety & Standards using the notification template below.

Heat suppliers should use the process below to notify Safety & Standards of their network(s)

Unless otherwise indicated, every box should be completed.

Notification templates

Heat suppliers notification template

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The Heat Metering and Billing Regulations 2014 Notification Data

The Heat Metering and Billing Regulations 2014 require heat suppliers to notify the Secretary of State if they have an existing heat network.

As of November 2016, notifications representing around 17,000 networks have been collected under the requirement. This includes both district heating systems and communal heating. The summary tables provide data on the number of networks reported with a country split, number of final customers by location and building type, heating capacity (kW), generation (kWh) and supplied (kWh) by country for networks that have been quality assured and cooling capacity (kW), generation (kWh) and supplied (kWh) in the UK for networks that have been quality assured.

On 7 December 2017 the Competition and Markets Authority (CMA) issued a mandatory notice under section 174 of the Enterprise Act 2002 to BEIS. This requires BEIS to produce data relating to heat network notifications to the CMA, to support a market study by the CMA into the heat networks sector. On this basis, BEIS has provided the CMA with a copy of the information provided by heat suppliers (including some personal data) as part of the notification process. Any information disclosed to the CMA is governed by the protections offered by Part 9 of the Enterprise Act 2002, the Data Protection Act 1998, and all other applicable information law.

BEIS welcomes the CMA’s announcement of a market study on the heat networks sector and will support the CMA in its evidence gathering. The study will contribute to developing our understanding of the market and any potential issues affecting heat networks customers. More information on the CMA and the market study can be found on the CMA case page.

The Heat Metering and Billing Regulations 2014 Notification Data

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Heat estimator tool and guidance

Safety & Standards has developed guidance to assist heat suppliers in providing information as part of the notification.

An associated spreadsheet, the Heat Estimator, has been created to further aid calculations. Each worksheet in the Heat Estimator corresponds to the numbered methods described in the guidance. The data worksheet is left visible so users can understand which values are being used.

Heat estimator tool. January 2016

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Guidance to heat estimator tool. January 2016

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Scotland only requirement

If the majority of your final customers are in Scotland you will also have to declare the Unique Property Reference Number (UPRN) of every final customer on the network. Scottish UPRNs can be found on the One Scotland Gazetteer. A UPRN spreadsheet is available on the second sheet of the notifications template or stand-alone here: UPRN table UPRN input sheet. Scotland only (MS Excel Spreadsheet, 932KB) . Please complete one UPRN sheet per network.

Returning completed notifications

Once you have completed the notification template please return either by email to heatnotifications@beis.gov.uk or by post to:

Office for Product Safety and Standards
Heat Network Notification
Stanton Avenue
Teddington
Middlesex
TW11 0JZ

The deadline for notifying Safety & Standards for the first time was 31st December 2015.

The sections on the notification form on cost effectiveness do not need to be completed but the remaining notification requirements still apply.

Heat suppliers must submit an updated notification for every four year period following first notification. There is no requirement to re-notify for a change of heat supplier.

Legislation

The requirements of the Energy Efficiency Directive with respect to the supply of distributed heat, cooling and hot water is part of UK law under the Heat Network (Metering and Billing) Regulations 2014 as amended by the Heat Network (Metering and Billing) (Amendment) Regulations 2015.

The European Commission has produced a guidance document to help explain the heat networks legislation.

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Published 4 December 2014
Last updated 9 July 2018 + show all updates
  1. GDPR privacy notice added for heat metering and billing notification data.
  2. Competition and Markets Authority's heat network market study launched.
  3. The Heat Metering and Billing Regulations 2014 Notification Data.
  4. Updated timescales and remark associated with the cost-effectiveness assessment
  5. Updated scope guidance, estimator tool, and estimator tool guidance
  6. The European Commission is developing guidance on the application of cost effectiveness tests for heat metering, under the Energy Efficiency Directive. This means that the earlier DECC cost effectiveness tool will need to be revised. In most properties, the tool had indicated that individual heat meters will not be cost-effective. Therefore, pending the revision of the tool we are advising that no further assessments should be undertaken. Any assessments which are undertaken following this announcement using the current tool may need to be redone once the revised tool has been introduced. The requirement to install heat meters to measure final consumption of heat from a heat network in buildings occupied by one final customer will not be enforced by the National Measurement and Regulation Office pending revision of the tool. The remaining requirements in the regulations are unaffected (for example in relation to building-level meters and newly constructed buildings connected to a district heating network and those buildings on district heating networks that undergo a major renovation). The remaining notification requirements still apply.
  7. Heat Networks Notifications to be supplied by 31st December 2015 for the first time.
  8. On 26 March 2015, the Government introduced an amendment to the Heat Network (Metering and Billing) Regulations to revise the deadline for notifications from 30 April 2015 to 31 December 2015. This change will allow more time for data gathering to be scheduled or commissioned as part of other work being undertaken by the heat supplier, and help to reduce the administrative burden.
  9. Additional guidance and notifications template added.
  10. Notifications template has been temporarily taken offline for amendments.
  11. Notifications template added in relation to Regulation 3 added to Detailed Guide.
  12. Scope guidance included.
  13. First published.