OPSS enforcement: challenges and appeals

Guidance for businesses we regulate.


Challenges and appeals guidance


We are currently in the process of updating our challenges and appeals guidance to reflect a number of changes to the way we work.

This clarifies your statutory and non-statutory rights to challenge or appeal our regulatory actions or decisions, including where you feel that we have failed to follow our Enforcement policy.

If your concern relates to our approach or the behaviour of our staff, please refer to our Complaints procedure instead.

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Published 3 April 2017