Regulations: energy information

Guidance for suppliers and dealers.

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Many types of energy-consuming products are regulated to ensure that clear and consistent information on their energy usage is readily available. This helps consumers make informed purchase decisions and encourages competition between manufacturers in relation to improving energy efficiency.

All appliances in scope must:

  • display a standard energy label
  • be accompanied by a fiche: a table of information giving specified performance data
  • be supported by technical documentation allowing the accuracy of the label and fiche to be assessed

Responsibility for enforcing the regulations is shared by the Office for Product Safety and Standards (OPSS), local authorities and the Advertising Standards Authority (ASA).

The Energy Information Regulations 2011 (as amended) are the underpinning legislation.

What is covered?

The regulations cover many products, such as air conditioners, dishwashers, electric ovens, lamps, solid fuel boilers, televisions, vacuum cleaners and washing machines.

They do not apply to:

  • second-hand products
  • means of transport

(Appliances in scope are also likely to be covered by the Ecodesign regulations.)

Who is responsible for compliance?

Responsibility for compliance is shared by the supplier that first places a regulated product on the UK or EU market (a manufacturer, authorised representative or importer) and the dealer that sells it. This extends to any means of online selling, distance selling, hire and hire purchase.

How do I comply?

Suppliers must produce energy labels and fiches in accordance with the regulations, and the supporting technical documentation allowing their accuracy to be assessed. They must also:

  • provide labels to dealers promptly and for free
  • include the fiche in all brochures or other literature accompanying the product
  • make the technical documentation available to Safety & Standards if requested and retain it for 5 years after the manufacturing of the product has stopped

No label, mark, symbol or inscription can be shown that could mislead people about the energy efficiency of a product.

Dealers must display energy labels so that they are clearly visible, attaching them to the product where appropriate, and make the fiche available to consumers. For any means of distance selling, the information on the label and fiche must be provided to consumers before they buy the appliance.

The energy label is standard across the UK or EU and must include:

  • the model number of the product and name of its manufacturer
  • the amount of energy it uses in a year, calculated in kWh / annum
  • specific data according to its type, in pictogram format
  • its energy efficiency class, from best to worst, depending on the relevant scale for the product, with corresponding colour-coded arrows

In many cases, where the energy efficiency or price of a product is referenced in an advertisement, its energy efficiency class must also be indicated.

What is the role of the Office for Product Safety and Standards?

OPSS enforces the regulations in the UK in relation to suppliers, including misleading information.

Local authorities enforce the regulations in relation to dealers, with the ASA covering the marketing of products with energy efficiency information.

Where can I find out more?

Energy Information Regulations 2011

Energy Information (Amendment) Regulations 2018

Energy efficient products (European Commission)

This provides resources for suppliers, including product-specific regulations, an Energy Label Generator and the Energy Labelling Directive (2010/30/EU).

Energy rating information (Chartered Trading Standards Institute)

This gives guidance for dealers.

Guidance on how to describe a product’s energy efficiency class (ASA)

If you have a specific enquiry about compliance with the regulations, please use the contact details on our enforcement services page.

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Published 10 April 2014
Last updated 15 December 2017 + show all updates
  1. Page content revised.

  2. First published.