GOV.UK
Veterans UK
- Veterans UK: contact us - 0808 1914 2 18
- Help and support for veterans
- War Pension Scheme
- Armed Forces Compensation Scheme
- Making a claim: forms
- Armed forces pensions
- Apply for medals or a veterans badge
- How to get service records
- Armed Forces Covenant
- Veterans Advisory and Pensions Committees (VAPC)
Featured
News story
Sherwood Forester and an unknown soldier buried 100 years after their deaths in the Great War
Two burial services have taken place on the Western Front for an unknown soldier of the Sherwood Foresters and an unknown soldier of an unknown regiment.
News story
Cornish soldier killed during World War 1 is finally laid to rest
Private (Pte) Arthur Burt who served with the Duke of Cornwall’s Light Infantry, has been honoured and has finally been laid to rest.
News story
Graves of two Irish Soldiers killed during the Great War are rededicated a century later
The resting places of Lieutenant (Lt) Gilbert Donnelly and Captain (Capt) John Forsythe Harvey, were honoured on Thursday 21 March during two rededication services held at the Commonwealth War Graves Commission’s (CWGC) Ste. Emilie Valley Cemetery and Noyon New British Cemetery in France.
News story
Four unknown Irish soldiers buried 100 years after their deaths in The Great War
Two burial services have taken place on the Western Front honouring four unknown Irish soldiers who fell during the First World War
News story
New veterans ID cards rolled out to service leavers
All service leavers will receive a new ID card to mark their time in the armed forces.
News story
New research on the long term health of 2 groups of older veterans
Researchers from King’s College London, University of Oxford and Lancaster University are planning new research investigating whether past exposure to small doses of chemical warfare agents impact long term health.
Latest from Veterans UK
What Veterans UK does
Veterans UK administers the armed forces pension schemes and compensation payments for those injured or bereaved through service.
Veterans UK is part of the Ministry of Defence.
Follow us
Documents
Policy papers and consultations
See all policy papers and consultationsContact Veterans UK
Veterans UK helpline
Ministry of Defence
Norcross
Thornton Cleveleys
FY5 3WP
United Kingdom
Freephone (UK only):
0808 1914 2 18
Telephone (overseas):
+44 1253 866 043
Normal Service 8.00 am to 5.00 pm Monday to Friday
When the helpline is closed, callers will be given the option to be routed to Combat Stress or The Samaritans 24hr helpline.
Contacting DBS Enquiry Centres
As part of the Ministry of Defence's move to a new IT network, the email addresses of several Defence Business Services' (DBS) Enquiry Centres have changed.
Veterans UK Enquiry Centre
Veterans-uk@mod.gov.uk.
The phone number is 0808 1914 2 18
Our IT network security remains the same. If you need to send sensitive information to DBS, please ensure you are aware of your own or your organisations' IT security procedures, just as you would have done previously.
Operational Legacy Investigations and Inquests – Help for Veterans
Army Personnel Services Group
Ramillies Building
Monxton Road
Andover
SP11 8HJ
United Kingdom
Telephone:
01264 383435
The Operational Legacy Support Team within the Army Personnel Services Group is the Army’s lead for support and advice to Veterans on matters relating to legacy operations. Our aim is to provide assistance to personnel affected by the legacy investigation processes in Northern Ireland, Iraq and Afghanistan. Further information can be found via the following link https://www.gov.uk/guidance/operational-legacy-investigations-and-inquests-help-for-veterans.
Dedicated bereavement and minicom line
Telephone:
0800 1693458
We are unable to answer general queries on this number, as it needs to remain free for its intended use. If your call is not about bereavement please dial 0808 1914218
Armed forces pensions enquiries
Mail Point 480
Kentigern House
65 Brown Street
Glasgow
G2 8EX
United Kingdom
Telephone:
0800 085 3600
Medals enquiries
Innsworth House
Imjin Barracks
Gloucester
GL3 1HW
United Kingdom
Veterans UK Helpline
0808 1914 2 18
Service Records and Subject Access Request enquiries
For more information follow the link above.
Fraud
FREEPOST NAT18006
Norcross
Thornton Cleveleys
FY5 3ZZ
United Kingdom
Telephone
01253 338698
All allegations of suspected fraud are processed in line with current legislation and Ministry of Defence fraud policy. Tell us if you suspect someone is committing fraud.
Media enquiries
Defence Business Services Press Officer
United Kingdom
Telephone:
07717 882 014
All other enquiries, please contact Veterans UK helpline
Copyright and Intellectual Property Group
Poplar 2 #2214
MOD Abbey Wood
Bristol
BS34 8JH
United Kingdom
MOD copyright licensing information.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of Information Act and Environmental Information Regulation requests
Ground floor, zone D
Main Building
Whitehall
London
SW1A 2HB
United Kingdom
Not to be used for requesting your own information (Subject Access Request), Service records including for deceased relatives, or pension enquiries.
Read about the types of information we routinely publish in our Publication Scheme in the link above.
Corporate information
Jobs and contracts
Our Personal information charter explains how we treat your personal information.