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Data, Freedom of Information releases and corporate reports
1 September 2023 — News story
The Ministry of Defence has introduced an updated process for actioning War Pension and Armed Forces Scheme complaints.
25 April 2023 — News story
MOD Services held its second face-to-face Lived Experience event in March at the Royal Hospital Chelsea, London – this follows our first event in the autumn.
2 November 2022 — News story
Following the first in a series of helpful, bite-size videos released in July 2022, we have released our second video.
11 November 2022 — News story
Veterans UK has launched a new online service for Armed Forces Compensation and War Pension claims.
28 October 2022 — News story
Committed to listening to veterans and improving our services. Our customer journey maps to help with Armed Forces compensation and pensions are now online.
6 October 2022 — News story
For MOD’s Veterans UK, listening to and learning about how veterans access and experience their services is extremely important.
See all latest documents
We provide free support for veterans and their families, including a helpline, Veterans Welfare Service, Defence Transition Services and injury/bereavement compensation scheme payments.
Veterans UK is part of the Ministry of Defence.
Read more about what we do
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Freephone (UK only):
0808 1914 2 18
+44 1253 866 043
Our current opening hours are 8.00 am to 4.00 pm Monday to Friday. Please email us for enquiries outside these times.
Contact: Operational Legacy Investigations and Inquests – Help for Veterans
The Army Operational Legacy Branch within the Army Personnel Services Group is the Army’s lead for support and advice to Veterans on matters relating to legacy operations. Our aim is to provide assistance to personnel affected by the legacy investigation processes in Northern Ireland, Iraq and Afghanistan. Further information can be found via the following link https://www.gov.uk/guidance/operational-legacy-investigations-and-inquests-help-for-veterans.
We are unable to answer general queries on this number, as it needs to remain free for its intended use. If your call is not about bereavement please dial 0808 1914218
0800 085 3600
Phone (from overseas):
0044 141 224 3600
Veterans UK Helpline
Contact: Service Records and Subject Access Request enquiries
For more information follow the link above.
All allegations of suspected fraud are processed in line with current legislation and Ministry of Defence fraud policy. Tell us if you suspect someone is committing fraud.
All other enquiries, please contact Veterans UK helpline
Contact: Copyright and Intellectual Property Group
MOD copyright licensing information.
FOI contact form
Not to be used for requesting your own information (Subject Access Request), Service records including for deceased relatives, or pension enquiries. Read about the types of information we routinely publish in our Publication Scheme in the link above.
Our Personal information charter explains how we treat your personal information.
Don’t include personal or financial information like your National Insurance number or credit card details.
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