The graves of 2 British soldiers killed during World War 2 have finally be rededicated
Contact Veterans UK
Veterans UK helpline
Ministry of Defence
Freephone (UK only): 0808 1914 2 18
Telephone (overseas): +44 1253 866 043
Veterans UK helpline is presently experiencing technical difficulties and is intermittently unavailable, an incident has been raised and BT are currently investigating the issue, we will work with our supplier to resume a full service, we can still be contacted via email at email@example.com, we apologise for any inconvenience caused.
Normal Service 8.00 am to 5.00 pm Monday to Friday
Christmas Opening Times
Friday 22nd December - 08:00 to 13:00
Monday 25th December - CLOSED
Tuesday 26th December - CLOSED
Wednesday 27th December - 09:00 to 15:00
Thursday 28th December - 09:00 to 15:00
Friday 29th December - 09:00 to 13:00
Monday 1st January - CLOSED
Tuesday 2nd January - NORMAL SERVICE
When the helpline is closed, callers will be given the option to be routed to Combat Stress or The Samaritans 24hr helpline.
Contacting DBS Enquiry Centres
As part of the Ministry of Defence's move to a new IT network, the email addresses of several Defence Business Services' (DBS) Enquiry Centres have changed.
Veterans UK Enquiry Centre
This email address remains the same for now and is Veteransfirstname.lastname@example.org.
The phone number is 0808 1914 2 18
When this email is updated emails sent to our old email address will be forwarded to the new address for a period of time, but please start using the new email address when it changes.
Our IT network security remains the same. If you need to send sensitive information to DBS, please ensure you are aware of your own or your organisations' IT security procedures, just as you would have done previously.
Dedicated bereavement and minicom line
Telephone: 0800 1693458
We are unable to answer general queries on this number, as it needs to remain free for its intended use. If your call is not about bereavement please dial 0808 1914218
Armed forces pensions enquiries
Joint Personnel Administration Centre (JPAC)
Mail Point 480
65 Brown Street
Telephone: 0800 085 3600
MOD Medal Office
Veterans UK Helpline 0808 1914 2 18
Service Records and Subject Access Request enquiries
Contact form https://www.gov.uk/req...
For more information follow the link above.
Ministry of Defence Fraud Team
Telephone 01253 338698
All allegations of suspected fraud are processed in line with current legislation and Ministry of Defence fraud policy. Tell us if you suspect someone is committing fraud.
Veterans UK media enquiries
Defence Business Services Press Officer
Telephone: 07717 882 014
All other enquiries, please contact Veterans UK helpline
Copyright and Intellectual Property Group
MOD Copyright Administrator
Poplar 2 #2214
MOD Abbey Wood
Contact form https://www.gov.uk/gov...
MOD copyright licensing information.
Operational Legacy Investigations and Inquests – Help for Veterans
SO2 Operational Legacy Support Team
Army Personnel Services Group
Telephone: 01264 383435
The Operational Legacy Support Team within the Army Personnel Services Group is the Army’s lead for support and advice to Veterans on matters relating to legacy operations. Our aim is to provide assistance to personnel affected by the legacy investigation processes in Northern Ireland, Iraq and Afghanistan.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request
- Check our previous releases to see if we’ve already answered your question
- Make a new request by contacting us at:
Freedom of Information Act and Environmental Information Regulation requests
MOD Information Rights Team
Ground floor, zone D
Not to be used for requesting your own information (Subject Access Request), Service records including for deceased relatives, or pension enquiries.
Read about the types of information we routinely publish in our Publication Scheme in the link above.
Jobs and contracts
Our Personal information charter explains how we treat your personal information.