On Wednesday 9 October, on what was the Western Front just over a century ago, two Unknown Soldiers of The Royal Fusiliers (City of London Regiment) killed during the Great War were finally laid to rest with full military honours.
Normal Service 8.00 am to 5.00 pm Monday to Friday
When the helpline is closed, callers in need of immediate emotional support will be given the option to be routed to The Samaritans 24hr helpline.
Veterans UK Festive Opening Times
Monday 23 December 2019 - Normal Service Christmas Eve - 09:00 to 13:00 Christmas Day - Closed Boxing Day - Closed Friday 27 December 2019 - 09:00 to 13:00 Monday 30 December 2019 - 09:00 to 15:00 New Year's Eve - 09:00 to 15:00 New Year's Day - Closed Thursday 2 January 2020 - Normal Service Friday 3 January 2020 - Normal Service
Contacting DBS Enquiry Centres
As part of the Ministry of Defence's move to a new IT network, the email addresses of several Defence Business Services' (DBS) Enquiry Centres have changed.
Our IT network security remains the same. If you need to send sensitive information to DBS, please ensure you are aware of your own or your organisations' IT security procedures, just as you would have done previously.
Operational Legacy Investigations and Inquests – Help for Veterans
SO2 Operational Legacy Support Team Army Personnel Services Group Ramillies Building Monxton Road Andover