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15 October 2020 — News story
Due to ongoing COVID-19 precautions, there are changes to Veterans UK services. You can find the latest information here.
18 December 2020 — News story
From 1 January 2021, you may no longer be able to use a British bank account for your War Pension Scheme, Armed Forces Compensation Scheme or Armed Forces Pension Scheme payments.
14 October 2020 — News story
Service personnel often live and work all over the UK, moving regularly from posting to posting, so when they leave the armed forces, they may well find themselves hundreds of miles from family and friends.
31 March 2020 — Collection
Information and forms that will help you access MOD compensation payments for injury or illness caused by armed forces service.
16 December 2020 — Collection
Help and support for service leavers and veterans from the Veterans Welfare Service, Defence Transition Services and other organisations.
The death of a family member is a difficult time. We provide a number of free services to families when a veteran or service person dies.
See all latest documents
We provide free support for veterans and their families, including a helpline, Veterans Welfare Service and injury/bereavement compensation scheme payments.
Veterans UK is part of the Ministry of Defence.
Read more about what we do
Freephone (UK only):
0808 1914 2 18
+44 1253 866 043
Our current opening hours are *8.00 am to 4.00 pm Monday to Friday. Please email us for enquiries outside these times.
Contact Form: Operational Legacy Investigations and Inquests – Help for Veterans
The Army Operational Legacy Branch within the Army Personnel Services Group is the Army’s lead for support and advice to Veterans on matters relating to legacy operations. Our aim is to provide assistance to personnel affected by the legacy investigation processes in Northern Ireland, Iraq and Afghanistan. Further information can be found via the following link https://www.gov.uk/guidance/operational-legacy-investigations-and-inquests-help-for-veterans.
We are unable to answer general queries on this number, as it needs to remain free for its intended use. If your call is not about bereavement please dial 0808 1914218
0800 085 3600
Phone (from overseas):
0044 141 224 3600
Veterans UK Helpline
Contact Form: Service Records and Subject Access Request enquiries
For more information follow the link above.
All allegations of suspected fraud are processed in line with current legislation and Ministry of Defence fraud policy. Tell us if you suspect someone is committing fraud.
All other enquiries, please contact Veterans UK helpline
Contact Form: Copyright and Intellectual Property Group
MOD copyright licensing information.
FOI contact form
Not to be used for requesting your own information (Subject Access Request), Service records including for deceased relatives, or pension enquiries. Read about the types of information we routinely publish in our Publication Scheme in the link above.
Our Personal information charter explains how we treat your personal information.
Don’t include personal or financial information like your National Insurance number or credit card details.
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