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Featured
News story
Graves of Two Kent Soldiers Identified a Century After Their Deaths in the Great War
The resting places of Captain (Capt) Cecil Thomas Tuff, The Queen’s Own (Royal West Kent Regiment) and Captain Eric Wilson Edwards, The Queen’s (Royal West Surrey Regiment), have been identified more than a hundred years after they lost their lives during World War I.
News story
Ilford Park Polish Home Residents Remember Those Who Fought and Died in the Capture of Monte Cassino 75 Years ago
As the sun shone down on the Ilford Park Polish Home in Devon, residents made their way from the church service remembering those who bravely fought and lost their lives during the Battle of Monte Cassino.
News story
The grave of Private Frederick Foskett, Lancashire Fusilier, killed during the Great War rededicated a century later
The resting place of Private Frederick Foskett was honoured during a rededication service held at the Prowse Point Military Cemetery, Belgium.
News story
Two unknown soldiers given military burial a century after their deaths in the Great War
Two unknown soldiers have been laid to rest more than 100 years after they fell serving their country during World War 1.
News story
Can you help trace the family of a missing World War 2 soldier?
The MOD’s Joint Casualty and Compassionate Centre is searching for male family members of a British soldier who was killed in action in October 1944.
News story
Sherwood Forester and an unknown soldier buried 100 years after their deaths in the Great War
Two burial services have taken place on the Western Front for an unknown soldier of the Sherwood Foresters and an unknown soldier of an unknown regiment.
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What Veterans UK does
Veterans UK administers the armed forces pension schemes and compensation payments for those injured or bereaved through service.
Veterans UK is part of the Ministry of Defence.
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Veterans UK helpline
Ministry of Defence
Norcross
Thornton Cleveleys
FY5 3WP
United Kingdom
Freephone (UK only):
0808 1914 2 18
Telephone (overseas):
+44 1253 866 043
Normal Service 8.00 am to 5.00 pm Monday to Friday
When the helpline is closed, callers will be given the option to be routed to Combat Stress or The Samaritans 24hr helpline.
Contacting DBS Enquiry Centres
As part of the Ministry of Defence's move to a new IT network, the email addresses of several Defence Business Services' (DBS) Enquiry Centres have changed.
Veterans UK Enquiry Centre
Veterans-uk@mod.gov.uk.
The phone number is 0808 1914 2 18
Our IT network security remains the same. If you need to send sensitive information to DBS, please ensure you are aware of your own or your organisations' IT security procedures, just as you would have done previously.
Operational Legacy Investigations and Inquests – Help for Veterans
Army Personnel Services Group
Ramillies Building
Monxton Road
Andover
SP11 8HJ
United Kingdom
Telephone:
01264 383435
The Operational Legacy Support Team within the Army Personnel Services Group is the Army’s lead for support and advice to Veterans on matters relating to legacy operations. Our aim is to provide assistance to personnel affected by the legacy investigation processes in Northern Ireland, Iraq and Afghanistan. Further information can be found via the following link https://www.gov.uk/guidance/operational-legacy-investigations-and-inquests-help-for-veterans.
Dedicated bereavement and minicom line
Telephone:
0800 1693458
We are unable to answer general queries on this number, as it needs to remain free for its intended use. If your call is not about bereavement please dial 0808 1914218
Armed forces pensions enquiries
Mail Point 480
Kentigern House
65 Brown Street
Glasgow
G2 8EX
United Kingdom
Telephone:
0800 085 3600
Medals enquiries
Innsworth House
Imjin Barracks
Gloucester
GL3 1HW
United Kingdom
Veterans UK Helpline
0808 1914 2 18
Service Records and Subject Access Request enquiries
For more information follow the link above.
Fraud
FREEPOST NAT18006
Norcross
Thornton Cleveleys
FY5 3ZZ
United Kingdom
Telephone
01253 338698
All allegations of suspected fraud are processed in line with current legislation and Ministry of Defence fraud policy. Tell us if you suspect someone is committing fraud.
Media enquiries
Defence Business Services Press Officer
United Kingdom
Telephone:
07717 882 014
All other enquiries, please contact Veterans UK helpline
Copyright and Intellectual Property Group
Poplar 2 #2214
MOD Abbey Wood
Bristol
BS34 8JH
United Kingdom
MOD copyright licensing information.
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- Read about the Freedom of Information (FOI) Act and how to make a request.
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Whitehall
London
SW1A 2HB
United Kingdom
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