Advice for fans travelling to Belgium for Manchester United’s match with RSC Anderlecht on Thursday 13 April 2017:
- Date: Thursday 13 April 2017
- Venue: Constant Vanden Stock Stadium, Av Theo Verbeecklaan 2, 1070 Brussels
- Kick off time: 9pm (local time)
As well as this advice, check out our travel advice for Belgium
Passports and visas
You don’t need a visa to travel to Belgium. But your passport should be valid for the proposed duration of your stay.
Remember your European Health Insurance Card (EHIC) but also take out travel insurance; even if you’re only going for one night - it could save you a lot of money if you get into difficulties.
You must carry ID with you at all times.
If you lose your passport, you’ll need to get an Emergency Travel Document from the British Embassy in Brussels. Note that the embassy will be closed on Friday 14 and Monday 17 April. For emergency consular assistance, call + 32 2 287 62 11.
Getting to the stadium
The Constant Vanden Stock Stadium is located in Anderlecht, a residential area in the south-west of Brussels, around five kilometres from the city centre. It’s a 35-minute walk and about 3 kilometres from Brussels South Station (Zuid/Midi), a mainline railway station.
All ticket holders will be required by the police to travel to the stadium by special reserved Metro trains from De Brouckere station in the city centre to Veeneyde Metro station near the Stadium. There will be 2 metro trains, each holding 900 people, both of which will only stop at the above mentioned stations.
One metro train will be provided to return fans to the city centre after the match. For those returning to the airport via the official coach, you’ll find the transportation waiting for you in the stadium secure car park.
The ticket collection point (TCP) will be located in the annex of the NH Carrefour de l’Europe hotel on the Rue Marches Aux Herbes/Grasmarkt. It’s located between the Ibis and Novotel hotels. The TCP is 200 yards from Brussels Central Station (Centraal/Central) and a further 200 yards to the Grand Place. It will be open on match day from 9am.
If you don’t have a ticket for the match, you should NOT go to the stadium. The game is sold out and you will not be able to gain entry without a valid ticket.
At the match
On arrival, you should make your way from the metro station down a closed road where there will be a visual ticket check by stewards, supported by the police. You’ll then follow a corridor to 6 turnstiles for entry.
There are plenty of food and drink outlets inside and outside the stadium. Cash is accepted.
Security in Belgium is at a high level and security measures can change daily. You should follow any instructions given to you by officials. Don’t leave luggage or bags unattended at any time. Searching will be thorough – please respect the staff at this time. Searching and ticket checks will take place at the point of entry. Strictly no bags of any size are allowed at all; including women’s handbags.
If you’re staying overnight, only take with you what you need for the match and leave other items securely in your hotel. Medical supplies will be allowed in after thorough checks; if you need to take medication with you, transfer these items to a smaller bag to avoid problems on the night.
All flags will be allowed as long as they are less than 1.8 metres. Flags of an overtly religious, sectarian or political nature will not be permitted and may be confiscated.
As per all UEFA competition rules, alcohol isn’t available inside the stadium.
Usual prohibited items apply. Prohibited items include flares and smoke bombs, for which the fines are very high.
Manchester United fans are likely to be asked to remain behind after the match for around 10-15 minutes.
As in any other city beware of pickpockets and bag snatchers at airports, railway stations, around the town centre and when using public transport - only carry what you need and leave spare cash and valuables in hotel safety deposits.
Emergency calls to numbers such as 100, 101, 103, 107, 110 and 112 are free. Numbers beginning with 0800 are also free.
Fire brigade: 100
Red Cross ambulance: 105
Anti-poison centre: 070 245 245, 24/7 urgent medical aid and advice on drugs, medication, poisons and etc.
For all emergencies, call:
This emergency number can be called in Belgium for free. You should only call in emergency situations. You can also call 112 for serious accidents. The unique benefit of the 112 number is that it can be called from any telephone, including mobiles without a SIM.
The operators in Belgium will typically speak English, French, Dutch and sometimes German, and you will need to supply the exact location, address and details on the accident and wounded people; don’t hang up until you’ve been helped.