Get help if you're a victim of crime abroad

If you’re the victim of crime abroad you can get help from the nearest British embassy, high commission or consulate or the Foreign, Commonwealth and Development Office (FCDO) in London.

Foreign, Commonwealth and Development Office
Telephone: 0207 008 1500
Find out about call charges

In most countries, you must report the crime before you leave the country if you want it to be investigated. You might need to report the crime to make a claim on your travel insurance.

You must report a lost or stolen passport as soon as possible.

How the embassy, high commission or consulate can help

You can get help to:

  • understand local police and legal procedures
  • find an English-speaking lawyer or translator
  • find medical treatment or an English-speaking doctor
  • contact your relatives and friends to let them know something has happened to you

They will not be able to:

  • give you legal advice
  • collect evidence or investigate crimes
  • influence the outcome of any trial
  • give you financial help, for example for travel costs to a trial abroad or to replace stolen property
  • accept any lost or recovered stolen property, except for passports (which are cancelled and returned to HM Passport Office) and driving licences (which are returned to DVLA)

You may be able to claim compensation if you’re the victim of crime abroad.

Get further help

You can get more information on what to do in case of:

  1. Step 1 Plan your trip

  2. Step 2 Get your passport, visas and permits ready

    How much time you need on your passport depends on the country you're visiting. Check the entry requirements for the country you want to travel to.

    1. Check your passport has enough time left on it for the country you're visiting
    2. Renew or replace your passport
    3. Get a passport for your child

    You may also need a visa to enter some countries.

    1. Check if you need a visa or permit
  3. Step 3 Get travel insurance and check if you need vaccinations or inoculations

  4. Step 4 Travel safely during COVID-19

  5. Step 5 Going through border control

    You may need to show paperwork such as your passport or visa. You may also need a negative COVID-19 test result or to demonstrate your COVID-19 vaccination status at the point of entry.

    1. Check the entry requirements for the country you are travelling to or transiting through
  6. Step 6 When you're abroad

  7. Step 7 Before you return to the UK

  8. Step 8 After you arrive in the UK