Get free support and advice if you’ve been a victim of crime.
Victims’ Information Service
Use the Victims’ Information Service to find support in your local area, including:
- emotional support
- finding somewhere safe to stay
- finding someone to speak for you and get the help you need
- specialist support for crimes, including domestic abuse and sexual violence
You’ll be asked if you want to join the Victim Contact Scheme if both of the following are true:
- you’re the victim of a violent or sexual crime
- the offender is sentenced to 12 months or more
If you join, you’ll be given a Victim Liaison Officer who’ll tell you:
- how long the offender will be in prison for, if there are any changes to their sentence, and when they’ll be released
- when an offender is up for parole and how to make a victim statement at the parole hearing
- how to apply for a ‘licence condition’ - these stop the offender doing certain things when they’re released, such as contacting you
- if your licence condition request is accepted or refused
Tell your Victim Liaison Officer whenever you change your contact details, so they can keep you updated.
If you decide not to join or you were not asked, you can still join if you change your mind later by sending an email to the Victim Contact Scheme.
Read about your rights after a crime to find out what you’re entitled to.
Use the restorative justice scheme
Contact your local victim support organisation, police force, or probation officer if you’d like to:
- meet the offender
- talk about how your life has been affected
- get answers to your questions and an apology
Find out more about restorative justice.
Contact the HM Prison and Probation Service (HMPPS) Victims Helpline if you get unwanted letters, phone calls, texts or messages from a prisoner.
You can also contact the helpline if you’re worried about someone being released from prison.