Get support as a victim of crime

Get free help and advice if you’ve been a victim of crime.

There’s different support if you’ve been a victim of crime in Scotland.

Victims’ Information Service

Use the Victims’ Information Service to find support in your local area, for example:

  • emotional support
  • counselling
  • finding somewhere safe to stay
  • finding someone to speak for you and get the help you need

Victim Contact Scheme

If you join the Victim Contact Scheme, you’ll be:

Read the code of practice for victims of crime to find out what you’re entitled to.

How to join

You’ll be asked if you want to join the Victim Contact Scheme if:

  • you’re the victim of a violent or sexual crime
  • the offender is sentenced to 12 months or more

Find out more about the Victim Contact Scheme.

Take part in a restorative justice scheme

Contact your local victim support organisation, police force, or probation officer if you’d like to:

  • meet the offender involved
  • talk about how your life has been affected
  • get answers to your questions and an apology

This kind of meeting is sometimes called ‘restorative justice’.

If you’re contacted by a prisoner

Contact the HM Prison and Probation Service (HMPPS) Victims Helpline if you get unwanted letters, phone calls, texts or messages from a prisoner.

You can also contact the helpline if you’re worried about someone being released from prison.

HM Prison and Probation Service Victims Helpline
victim.helpline@noms.gsi.gov.uk
Telephone: 0300 060 6699
Monday to Friday, 9am to 4pm
Find out about call charges