Added HMRC monthly performance report for April to June 2025.
Added HMRC monthly performance report for March 2025.
Added HMRC phone line performance for March 2025.
Added HMRC monthly performance report for February 2025.
Added HMRC monthly performance report for January 2025.
Added HMRC monthly performance report for December 2024.
Added HMRC monthly performance report for November 2024.
Added HMRC monthly performance report for October 2024.
Added HMRC monthly performance report for October 2024.
Added HMRC monthly performance report for September 2024.
Added HMRC monthly performance report for August 2024.
Added HMRC monthly performance report for July 2024.
Added monthly performance reports for April, May and June 2024.
Added HMRC monthly performance report for March 2024.
Added HMRC monthly performance report for February 2024.
Added HMRC monthly performance report for January 2024.
Added HMRC monthly performance report for December 2023.
Added HMRC monthly performance report for November 2023.
Added HMRC monthly performance report for October 2023.
Added HMRC monthly performance report for September 2023.
Added HMRC monthly performance report for August 2023.
Added HMRC monthly performance report for July 2023.
Updated to include monthly reports for April, May and June 2023.
Added HMRC monthly performance report for March 2023.
Added monthly performance report for February 2023.
Added HMRC monthly performance report for January 2023.
Added HMRC monthly performance report for December 2022
Added HMRC monthly performance report for November 2022.
Added HMRC monthly performance report for October 2022.
Added HMRC monthly performance report for September 2022.
Added HMRC monthly performance report for August 2022.
Added HMRC monthly performance report for July 2022 to the '2022 to 2023' section.
Added '2022 to 2023' reporting year section and included performance reports for April, May and June 2022.
Added March 2022 monthly performance report.
Added HMRC monthly performance report for February 2022.
Added HMRC monthly performance report for January 2022.
Added monthly performance report for December 2021.
Added HMRC monthly performance report for November 2021.
Added the performance report for October 2021.
Added performance report for September 2021.
Added monthly performance update for August 2021.
Added HMRC monthly performance report for July 2021.
Added monthly performance reports for April, May and June 2021.
Added HMRC monthly performance report for March 2021.
Added HMRC monthly performance report for February 2021.
Added monthly performance report for January 2021.
Added December 2020 monthly performance report.
Added monthly performance report for November 2020.
Added HMRC monthly performance report for October 2020.
Added monthly performance report for September 2020.
Added HMRC monthly performance report for August 2020.
Added monthly performance report for July 2020.
Added monthly performance report for June 2020.
Added reports for April and May 2020.
Added HMRC performance report for March 2020.
Added HMRC performance report for February 2020.
Added January 2020 monthly performance report.
Added performance report for December 2019.
Added report for November 2019.
Added report for October 2019.
Added report for September 2019.
Added August 2019 report.
Added performance report for July 2019.
Added reports for April, May and June 2019.
Added performance report for March 2019.
Added data for February 2019.
Added report for January 2019.
Added monthly report for December 2018.
Added November 2018 monthly performance report.
Added performance report for October 2018.
Added September 2018 monthly performance report.
Added August 2018 monthly perfromance report.
Added July 2018 report.
Monthly performance reports for April, May and June 2018 added.
Added March 2018 monthly performance report.
Added report for February 2018.
Added performance report for January 2018.
Added performance report for December 2017.
Added performance report for November 2017.
Added performance report for October 2017.
Added performance report for September 2017.
Added performance report for August 2017.
Added performance report for July 2017.
Added reports for April, May and June 2017
Added 'HMRC monthly performance report: March 2017'
First published.
Starting from tax year 2025 to 2026, monthly performance reports are included in HMRC performance updates that also include quarterly data; they are no longer published separately on this page.
These monthly reports shows how HM Revenue and Customs (HMRC) has done against its key customer service performance objectives, such as: