Corporate report

HMRC monthly performance report: June 2021

A monthly summary of how HMRC has performed against its performance targets.

• From: HM Revenue & Customs
• Published: 26 August 2021

Documents

HMRC monthly performance update: June 2021

HMRC monthly performance update data table: June 2021

MS Excel Spreadsheet, 127 KB

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Details

This monthly report shows how we are doing against our most important customer service performance objectives such as:

• how satisfied our customers are with our services
• how we’re helping our online customers
• how many phone calls we answer
• how quickly we handle their correspondence

A detailed breakdown of our performance data is held in our quarterly performance updates. Our annual reports and accounts set out our past performance.

Published 26 August 2021