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When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Additional State Pension, also known as the State Second Pension or SERPS, is extra money on top of your basic State Pension.
Apply for British citizenship if you're married to, or in a civil partnership with, a British citizen - form AN, who's eligible, fees and how to apply.
Home Responsibilities Protection ran between 1978 and 2010 to help protect your State Pension: National Insurance credits, what you'll get, eligibility and applying.
What to do if you receive a county court judgment (CCJ) - how to get it set aside or change what you pay, what happens if you do not pay, how to search the register. Includes information from the withdrawn EX320 and EX326 gu…
Apply for financial help to make your home suitable for a disabled person
A disability premium is extra money if you’re under Pension Credit age and registered blind or getting certain benefits - what you get, eligibility, apply
How to claim compensation through the Criminal Injuries Compensation Authority (CICA) scheme if you've been seriously injured in a violent crime.
How to apply for a housing association home, types of tenancy agreement and the Right to Acquire
Healthy Start is an NHS scheme that helps women who are pregnant or have young children and are receiving benefits buy foods such as milk or fruit.
Scottish rate of Income Tax, what it's paid on, who pays it, how to work out which is your main home.
Contact a local council to challenge a parking fine or parking ticket - if it’s a penalty charge notice (PCN)
Apply for financial support if you need an advance or hardship payment before your next Universal Credit payment.
How to take an employer to a tribunal: the hearing, what happens if you lose your case, how to appeal.
Working out and paying Capital Gains Tax (CGT) if you sell shares, claiming tax relief
Apply for a High Potential Individual (HPI) visa if you've been awarded a qualification by an eligible university in the last 5 years - eligibility, fees, documents, switch, bring your partner and children
Complain to UK Visas and Immigration (UKVI) about applications, appointments and decisions or follow up an existing complaint
Apply to stay in the UK without time restrictions ('indefinite leave to remain') after being in the UK for 10 years - eligibility, documents you need, how to apply, family members.
Free services and facilities to help you with your passport application if you're disabled
Find out if you're eligible for Universal Credit and how to claim.
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