Valuation Office Agency

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What the Valuation Office Agency does

The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.

VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1 public body.

Read more about what we do


Transparency and freedom of information releases

See all transparency and freedom of information releases

Our management

Melissa Tatton
Melissa Tatton
Chief Executive

Contact VOA

Find VOA contact details

Please use the Contact Form to get in touch with us and we will respond as soon as possible.

We are currently operating a limited telephone service between 9.30am and 2.30pm, Monday to Friday. Please only call if you are unable to use the Contact Form or find the information you need online.

Telephone: 03000 501501

Media Enquiries


07795 368478

For media enquiries about the Valuation Office Agency please contact our press office on the details below.

Our normal office hours are 9.00am to 5.30pm, Monday to Friday. Outside of this we will only respond to urgent media enquiries.
Please only contact the press office if you’re a journalist. Our press office cannot help with customer service enquiries.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of information

We will acknowledge your request within three working days. If you have not had an acknowledgement please contact the VOA.

High profile groups within VOA

Corporate information

Jobs and contracts

Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.