Valuation Office Agency
Featured
Changes to the Valuation Office Agency
News story
An update for our customers.
New guidance to help check property details
News story
The VOA has new guidance for customers who want to check the details we hold about their business property.
Find out how to challenge your Council Tax band with clear steps to guide you through the process.
If you think your Council Tax band is wrong, you may be able to challenge it. In this blog, we look at the evidence you need to support a challenge.
Property attribute data (PAD)
Guidance
Guidance on the information the Valuation Office Agency (VOA) holds about your property for Council Tax purposes.
In this blog, we explain the rental comparison method and how it is used to value properties like shops, pubs and restaurants for business rates.
Latest from the Valuation Office Agency
What we do
The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.
VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1 public body.
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Contact VOA
Contact the VOA
For information and guidance relating to common queries or to make a general enquiry, please see the contact VOA page.
Media enquiries
If you are a journalist with a media enquiry about the Valuation Office Agency, you can contact our press office. Our press office cannot help with customer service enquiries.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of information
We will acknowledge your request within three working days. If you have not had an acknowledgement please contact the VOA.
High profile groups within VOA
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Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.