Valuation Office Agency

Latest from the Valuation Office Agency

What we do

The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.

VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1 public body.

Read more about what we do


Transparency and freedom of information releases

See all transparency and freedom of information releases

Our management

Chief Executive
Chief Finance and People Officer
Chief Strategy and Transformation Officer
Chief Strategy and Transformation Officer
Chief Valuer
Chief Operating Officer

Contact VOA

Contact the VOA

If you have a query about your case or any VOA services, the best way to get in touch or find the information you are looking for is through our Contact Form.

Our telephone service is available between 9.00am and 4.30pm, Monday to Friday.

03000 501501 (England)
03000 505505 (Wales / Cymru)

Media enquiries

If you have a media enquiry about the Valuation Office Agency, you can contact our press office using the details below. This service is only for journalists and our press office cannot help with customer service enquiries.

Phone: 03000 543466

Our normal office hours are 9.00am to 5.30pm, Monday to Friday. Outside of this we will only respond to urgent media enquiries. Our duty press officer can be contacted on 07773 572114.

The VOA is bound by the rules of confidentiality and cannot discuss details of individual taxpayers or companies.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of information

We will acknowledge your request within three working days. If you have not had an acknowledgement please contact the VOA.

High profile groups within VOA

Corporate information

Jobs and contracts

Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.