Valuation Office Agency
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If your home or business is damaged due to flooding you may be entitled to a Council Tax reduction or business rates relief.
Warning of false VOA emails
News story
Be aware of emails claiming to be from the VOA.
Council Tax: your questions answered
News story
Explaining the process for challenging your Council Tax band and answering some common questions.
Council Tax band challenges
Blog post
You can contact the VOA if you think your property may be in the wrong Council Tax band. In this blog, we explain the process.
In this blog, we explain what we class as major renovation, the evidence we need to delete the property’s band, and what happens once the band has been deleted.
If you think your Council Tax band is wrong, you may be able to challenge it. In this blog, we look at the evidence you need to support a challenge.
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The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.
VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1 public body.
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For information and guidance relating to common queries or to make a general enquiry, please see the contact VOA page.
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If you are a journalist with a media enquiry about the Valuation Office Agency, you can contact our press office. Our press office cannot help with customer service enquiries.
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