GOV.UK
How to check and challenge your rateable value
A guide to the new business rates appeal process from 1 April 2017.
Valuation Office Agency
Avoid and report internet scams and phishing
Find out how to avoid scam emails and how to report fraudsters claiming to be from the VOA.
Latest
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Valuation Office Agency code of practice for complaints
- updated
- Guidance
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Performance indicator: 2010 rating lists in England and Wales
- published
- FOI release
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Private rental market in London – October 2016 and September 2017
- published
- FOI release
What we do
The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.
VOA is an executive agency, sponsored by HM Revenue & Customs.
Documents
Our announcements
Our consultations
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Business rates: delivering more frequent revaluations
- Closed consultation
-
Council Tax and business rates: powers of entry
- Consultation outcome
Our publications
Our statistics
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Council Tax: stock of properties 2017
- Official Statistics
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Council Tax: challenges and changes in England and Wales, 2016 to 2017
- Official Statistics
Contact VOA
Find VOA contact details
Contact form https://www.gov.uk/con...
You can find contact details relevant to your enquiry.
General enquiries
Telephone (England) 03000 501501
Telephone (Wales) 03000 505505
Opening hours: Monday to Friday, 8:30am to 5:00pm. Closed on bank holidays.
Find out about call charges: https://www.gov.uk/call-charges
VOA Rent Officers: public
Network Support Office - Housing Allowances
Wycliffe House
Green Lane
Durham
DH1 3UW
Email NSOhelpdesk@voa.gsi.gov.uk
Telephone 03000 502502
For queries regarding fair rents, Local Housing Allowance rates, and to contact a Rent Officer.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request
- Check our previous releases to see if we’ve already answered your question
- Make a new request by contacting us at:
High profile groups within VOA
Corporate information
Jobs and contracts
Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.