Valuation Office Agency

Latest from the Valuation Office Agency

  1. The central rating list - 2017
  2. The central rating list - 2010
  3. The central rating list - 2005

See all latest documents

What the Valuation Office Agency does

The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.

VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1 public body.

Read more about what we do


Our management

Melissa Tatton
Melissa Tatton
Chief Executive

Contact VOA

Find VOA contact details

You can find contact details relevant to your enquiry.


Telephone (England)

03000 501501

Telephone (Wales)

03000 505505

Opening hours: Monday to Friday, 8:30am to 5:00pm. Closed on bank holidays.
Find out about call charges:

VOA Rent Officers: public

Valuation Office Agency
Rent Officer Functions
Customer Service Centre
Wycliffe House
Green Lane
United Kingdom


03000 502502

For queries regarding fair rents, Local Housing Allowance rates, and to contact a Rent Officer.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of information

We will acknowledge your request within three working days. If you have not had an acknowledgement please contact the VOA.

High profile groups within VOA

  1. District Valuer Services (DVS)

Corporate information

Jobs and contracts

  1. Procurement at VOA
  2. Working for VOA
  3. Jobs

Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.