What we do

The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.

VOA is an executive agency, sponsored by HM Revenue & Customs.

Read more about what we do

Contact VOA

Find your local Valuation Office for Council Tax

Use our postcode search to find contact information for your local VOA office for Council Tax enquiries.

Find your local Valuation Office for Business Rates

Use our postcode search to find contact information for your local VOA office for Business Rates enquiries.

General enquiries

Opening hours: 8:30am to 5:00pm. Closed on bank holidays.

VOA Rent Officers: Public

Network Support Office - Housing Allowances
Wycliffe House
Green Lane
Durham
DH1 3UW

For queries regarding Fair Rents, Local Housing Allowance rates, and to contact a Rent Officer.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request
  2. Check our previous releases to see if we’ve already answered your question
  3. Make a new request by contacting us at:

Freedom of information

High profile groups within VOA

Corporate information

Jobs and contracts

Find out about our commitment to publishing in the Welsh language scheme. Our Personal information charter explains how we treat your personal information.