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Departments, agencies and public bodies
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14 November 2023 — News story
We’re asking for information about working farms and mobile homes.
25 October 2023 — News story
If your home or business is damaged due to flooding you may be entitled to a Council Tax reduction or business rates relief.
18 October 2023 — Blog post
In this blog we explain why we need your property information and what it is used for.
16 October 2023 — Blog post
It is important that you ensure the details we hold about your property are accurate and up to date.
6 September 2023 — Blog post
This is the second part of our series on understanding your business rates. Here we look at how we value.
8 August 2023 — Blog post
New to paying business rates? Or just need a refresher? Here we explain everything you need to know about how your business rates are calculated.
See all latest documents
The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.
VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1 public body.
Read more about what we do
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Contact: Contact the VOA
If you have a query about your case or any VOA services, the best way to get in touch or find the information you are looking for is through our Contact Form. Our telephone service is available between 9.00am and 4.30pm, Monday to Friday.Telephone:03000 501501 (England)03000 505505 (Wales / Cymru)
If you have a media enquiry about the Valuation Office Agency, you can contact our press office using the details below. This service is only for journalists and our press office cannot help with customer service enquiries.Email: email@example.comPhone: 03000 543466Our normal office hours are 9.00am to 5.30pm, Monday to Friday. Outside of this we will only respond to urgent media enquiries. Our duty press officer can be contacted on 07773 572114.The VOA is bound by the rules of confidentiality and cannot discuss details of individual taxpayers or companies.
We will acknowledge your request within three working days. If you have not had an acknowledgement please contact the VOA.
Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.
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