Valuation Office Agency
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To mark International Women’s Day, we’ll hear from three female leaders across the VOA as they talk about their careers and the challenges they’ve overcome.
The Valuation Office Rating Contact scheme helps customers with more than 20 properties to submit rental information for Revaluation 2023.
VOA launches its 2021 graduate scheme
News story
The Interim Chief Executive and the Chief Valuer introduce the Valuation Office Agency’s graduate scheme.
Revaluation 2023 is underway. It’s important to submit your rental information now to make sure your business rates are accurate.
We are continuing to operate as close to normal as possible and are adapting our services to support our customers.
Melissa Tatton will take up a new role as Interim Group Director, Corporate, at the UK’s communications regulator in September.
Latest from the Valuation Office Agency
- Appendix 5: validity of appeals
- Appendix 6: interested parties
- Appendix 8: guidance on award of costs
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What the Valuation Office Agency does
The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.
VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1 public body.
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Documents
Policy papers and consultations
- Business rates: delivering more frequent revaluations
- Administration of business rates in England: interim findings
Transparency and freedom of information releases
- HMRC and VOA: workforce management information, March 2021
- VOA: prompt payment data April 2020 to March 2021
Our management
Contact VOA
Find VOA contact details
The best way to get in touch or find the information you are looking for is through our Contact Form.
Our telephone service is available between 9.00am and 4.30pm, Monday to Friday.
Telephone:
03000 501501 (England)
03000 505505 (Wales / Cymru)
Media Enquiries
For media enquiries about the Valuation Office Agency please contact our press office on the details below. This service is for journalists only and our press office cannot help with customer enquiries.
Email: voamediaenquiries@voa.gov.uk
Telephone: 07795 368478
Our normal office hours are 9.00am to 5.30pm, Monday to Friday. Outside of this we will only respond to urgent media enquiries.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of information
We will acknowledge your request within three working days. If you have not had an acknowledgement please contact the VOA.
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Corporate information
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Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.