What we do

The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.

VOA is an executive agency, sponsored by HM Revenue & Customs.

Read more about what we do

Documents

Our announcements

  1. Changes to how we value some non-domestic properties with more than one occupier

    • News story

  2. Planning blight and your Council Tax

    • News story

See all our announcements

Our consultations

  1. Business rates: delivering more frequent revaluations

    • Closed consultation

  2. Council Tax and business rates: powers of entry

    • Consultation outcome

See all our consultations

Our publications

  1. VOA business plan 2016-18

    • Corporate report

  2. The central rating list - 2010

    • Guidance

See all our publications

Our statistics

  1. Non-domestic rating: High-level estimates of change in rateable value of rating lists

    • Official Statistics

  2. Council Tax: Stock of properties 2016

    • Official Statistics

See all our statistics

Contact VOA

Find your regional Valuation Office

General enquiries

Opening hours: 8:30am to 5:00pm. Closed on bank holidays.

VOA Rent Officers: Public

Network Support Office - Housing Allowances
Wycliffe House
Green Lane
Durham
DH1 3UW

For queries regarding Fair Rents, Local Housing Allowance rates, and to contact a Rent Officer.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request
  2. Check our previous releases to see if we’ve already answered your question
  3. Make a new request by contacting us at:

Freedom of information

We will acknowledge your request within three working days. If you have not had an acknowledgement please contact the VOA.

High profile groups within VOA

Corporate information

Jobs and contracts

Find out about our commitment to publishing in the Welsh language scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.