Valuation Office Agency
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News story
Working with our customers during the coronavirus (COVID-19) outbreak
We are continuing to operate as close to normal as possible and are adapting our services to support our customers.
News story
Valuation Office Agency (VOA) Chief Executive to take up new role at Ofcom
Melissa Tatton will take up a new role as Interim Group Director, Corporate, at the UK’s communications regulator in September.
News story
VOA launches its 2020 returners programme
The Chief Valuer and Deputy Head of Profession introduce the Valuation Office Agency’s (VOA’s) returners programme for Chartered Surveyors.
News story
VOA launches its 2020 graduate scheme
The Chief Executive and the Chief Valuer introduce the Valuation Office Agency’s (VOA’s) graduate scheme.
News story
Damage to business and property caused by flooding
If your home or business is damaged due to flooding you may be entitled to a Council Tax reduction or business rates relief.
News story
Launching the VOA careers site
Find out more about the work we do and the opportunities we have on offer.
Latest from the Valuation Office Agency
What the Valuation Office Agency does
The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.
VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1 public body.
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Documents
Guidance and regulation
See all guidance and regulationPolicy papers and consultations
- Business rates: delivering more frequent revaluations
- Administration of business rates in England: interim findings
Transparency and freedom of information releases
See all transparency and freedom of information releasesOur management
Contact VOA
Find VOA contact details
Please use the Contact Form to get in touch with us and we will respond as soon as possible.
We are currently operating a limited telephone service between 9.30am and 2.30pm, Monday to Friday. Please only call if you are unable to use the Contact Form or find the information you need online.
Telephone: 03000 501501
Media Enquiries
For media enquiries about the Valuation Office Agency please contact our press office on the details below.
Email: DL-VOA-VOAMediaenquiries@voa.gov.uk
Telephone: 07795 368478
Our normal office hours are 9.00am to 5.30pm, Monday to Friday. Outside of this we will only respond to urgent media enquiries.
Please only contact the press office if you’re a journalist. Our press office cannot help with customer service enquiries.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of information
We will acknowledge your request within three working days. If you have not had an acknowledgement please contact the VOA.
High profile groups within VOA
Corporate information
Jobs and contracts
Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.