Valuation Office Agency
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Changes to the Valuation Office Agency
News story
An update for our customers.
In this blog, we explain the contractor’s basis method and how it is used to value properties like schools, hospitals and libraries.
In this blog, we explain the receipts and expenditure method and how it is used to value properties like large hotels and self-catering holiday accommodation for business rates.
New guidance to help check property details
News story
The VOA has new guidance for customers who want to check the details we hold about their business property.
Find out how to challenge your Council Tax band with clear steps to guide you through the process.
Third business rates agent suspended
News story
VOA continues its investigation into potential breaches of its standards.
Latest from the Valuation Office Agency
What we do
The Valuation Office Agency (VOA) gives the government the valuations and property advice needed to support taxation and benefits.
VOA is an executive agency, sponsored by HM Revenue & Customs, supported by 1 public body.
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Contact the VOA
For information and guidance relating to common queries or to make a general enquiry, please see the contact VOA page.
Media enquiries
If you are a journalist with a media enquiry about the Valuation Office Agency, you can contact our press office. Our press office cannot help with customer service enquiries.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of information
We will acknowledge your request within three working days. If you have not had an acknowledgement please contact the VOA.
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