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Changes to the Valuation Office Agency

An update for our customers.

The government has announced that the Valuation Office Agency (VOA) will be brought into our parent department HM Revenue & Customs (HMRC) by April 2026.

If you are currently a customer with us, you do not need to take any action. There is no impact on your case or the services we offer. Please continue to contact us and submit cases in the usual way.

There are also no changes for commercial clients working with our District Valuer Services team.

We are working with HMRC to ensure as smooth a transition as possible for our customers and clients.

Updates to this page

Published 1 May 2025
Last updated 1 May 2025 show all updates
  1. Added Welsh translation.

  2. First published.