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This guidance is principally intended to help traders to comply with the Consumer Protection from Unfair Trading Regulations 2008 (CPRs).
How approved driving instructors should behave in their personal conduct and business dealings, including advertising their services and settling disputes.
About the code The Driver and Vehicle Standards Agency (DVSA) and the…
Advice to help higher education providers understand their responsibilities under consumer protection law when dealing with undergraduate students.
Advice for manufacturers and retailers on textile labelling.
Guidance to help businesses make sure their contract terms and notices are fair and clear to consumers.
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
A basic guide for businesses on the Consumer Protection from Unfair Trading Regulations.
The Government's Code of Practice for Consumer Internet of Things (IoT) Security for manufacturers, with guidance for consumers on smart devices at home.
How intermediaries such as landlords are required to pass through to end users energy price support provided by the Energy Price Guarantee, Energy Bills Support Scheme, Energy Bill Relief Scheme and Energy Bills Discount Sch…
How to comply with hallmarking law if your business supplies items described as precious metal (gold, silver, platinum or palladium).
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
An Order which introduces legal obligations on funeral directors and crematorium operators.
Information for content creators on complying with consumer protection law when endorsing products, brands or services on social media.
Information from the UK's assay offices giving guidance on the Hallmarking Act 1973.
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
Advice for manufacturers and retailers on footwear labelling.
Principles to help online hotel booking companies change their practices to conform with consumer law.
How the CMA uses its consumer powers to address problems in markets, including its approach to compliance and enforcement of consumer law.
Information on consumer rights for residents in care homes and their families or other representatives.
Quick guide to the main rules covering how you compete, how you treat your customers and how you sell.
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