Most Child Maintenance Service cases are set up within a month. It can take longer if there’s a problem with contacting the paying parent.
Once your case is set up you:
- can manage your case online
- need to report any changes to your circumstances, for example changes to your employment, benefits or the people who live with you
- can ask someone else to deal with your Child Maintenance Service case for you
When payments start
The first payment is usually made within 6 weeks of making payment arrangements (if the contact details for the paying parent are known).