Manage your Child Maintenance Service case

Overview

Most Child Maintenance Service cases are set up within a month. It can take longer if there’s a problem with contacting the paying parent.

Once your case is set up you:

• can manage your case online
• need to report any changes to your circumstances, for example changes to your employment, benefits or the people who live with you
• can ask someone else to deal with your Child Maintenance Service case for you

When payments start

The first payment is usually made within 6 weeks of making payment arrangements (if the contact details for the paying parent are known).

Print entire guide