Use form C1222 to claim a refund where it was not possible to enter a CHIEF departure message. This is only in exceptional circumstances.
Send this form to the National Clearance Hub (NCH) with evidence of exportation. If the NCH are satisfied that the goods were exported, they will complete rest of the form and forward it to the Rural Payments Agency, to consider the refund claim.
Related forms and guidance
Import and export: notice of amendment to an export declaration containing a claim to export refund (C1221)
Use form C1221 to report an amendment to a CAP export declaration.