Guidance

Get copies of your duty deferment statements

Duty deferment statements show the transactions and total amount you have deferred so far in the month, so you can see how much you owe and compare against your deferment account limit.

If you use a duty deferment account and have a certificate of approval, you can use these services to get copies of the weekly statements sent to you by HMRC.

How you get your duty deferment statements depends on which service you use.

If you make declarations using both the Customs Handling of Import and Export Freight (CHIEF) service and the Customs Declaration Service, you’ll need to combine the amounts to compare against your guarantee limit.

Before you start

You’ll need a Government Gateway user ID and password. If you do not have a user ID, you can create one the first time you get your statement.

If you use CHIEF

You can get your duty deferment statements by registering for Duty Deferment Electronic Statements (DDES).

You can use this service to view, print or download your statements for the declarations you made using CHIEF.

Online services may be slow during busy times. Check if there are any problems with this service.

Changes to your company

If there are any changes to your company which affect your deferment account, please contact the Central Deferment Office.

Central Deferment Office
8th Floor North Central
Alexander House
21 Victoria Avenue
Southend-on-Sea
SS99 1AA

Phone: 03000 594 243 (open from 8:30am to 4:30pm)

If you use the Customs Declaration Service

You can use this service to view, print or download your statements for the declarations you made using the Customs Declaration Service.

You will receive an email notification when a statement is ready to be viewed.

Online services may be slow during busy times. Check if there are any problems with this service.

Published 9 August 2019