Duty Deferment Scheme

Email

Email an enquiry about the Duty Deferment Scheme

If HMRC needs to contact you about anything confidential they’ll reply by phone or post.

You should contact the Online Services Helpdesk for help with Duty Deferment Electronic Statement (DDES) online facilities, including:

  • registering
  • activation
  • login
  • ID or password queries
  • de-enrolment

Phone

Phone HMRC for help with Duty Deferment Scheme enquiries.

Telephone:
03000 594 243

Fax:
03000 594 280

Opening times:

Monday to Friday: 9am to 12pm and 2pm to 4pm

Closed weekends and bank holidays.

Find out about call charges

Post

HM Revenue and Customs - Central Deferment Office
8th Floor Central, Alexander House
21 Victoria Avenue
Southend-on-Sea
SS99 1AA
United Kingdom