Email an enquiry about the Duty Deferment Scheme
If HMRC needs to contact you about anything confidential they’ll reply by phone or post.
You should contact the Online Services Helpdesk for help with Duty Deferment Electronic Statement (DDES) online facilities, including:
- ID or password queries
Phone HMRC for help with Duty Deferment Scheme enquiries.
03000 594 243
03000 594 280
Monday to Friday: 9am to 12pm and 2pm to 4pm
Closed weekends and bank holidays.
HM Revenue and Customs - Central Deferment Office
8th Floor Central, Alexander House
21 Victoria Avenue