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Email an enquiry about the Duty Deferment Scheme
If HMRC needs to contact you about anything confidential they’ll reply by phone or post.
You should contact the Online Services Helpdesk for help with Duty Deferment Electronic Statement (DDES) online facilities, including:
- ID or password queries
- Telephone: 03000 594 243
- Fax: 03000 594 280
Phone HMRC for help with Duty Deferment Scheme enquiries.
9am to 12.00pm and 2.00pm to 4.00pm, Monday to Friday
Closed weekends and bank holidays