The Adjudicator’s Office
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When and how to complain to the Adjudicator’s Office about HM Revenue and Customs (HMRC) or the Valuation Office Agency (VOA).
When and how to contact us about a decision made under the Home Office Windrush Compensation Scheme or complain about how the Home Office handled a compensation claim.
Business Plan for 2021 - 2024
Corporate report
The Adjudicator, Helen Megarry is pleased to publish the Adjudicator’s Office business plan which covers the period 1 September 2021 to 31 March 2024.
The Adjudicator's Office annual report 2022
Corporate report
The Adjudicator, Helen Megarry is pleased to publish her 6th annual report which reflects on our performance during the period 1 April 2021 to 31 March 2022.
Latest from The Adjudicator’s Office
- Contact the Adjudicator's Office
- The Adjudicator's Office annual report 2022
- Accessible documents policy
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What we do
The Adjudicator’s Office investigates complaints about HM Revenue and Customs (HMRC) and the Valuation Office Agency (VOA). We review Home Office decisions on entitlement to compensation, under the Windrush Compensation Scheme.
In addition we investigate complaints about how the Home Office handled a claim for compensation.
The Adjudicator’s Office will consider if the organisation has applied its rules, standards, guidance and codes of practice fairly and consistently. Our decisions are based on the factual evidence of the complaint or review request.
The Adjudicator’s Office works with HM Revenue & Customs, the Valuation Office Agency, and the Home Office.
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Transparency and freedom of information releases
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Contact The Adjudicator’s Office
Contact the Adjudicator's Office
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- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
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The Adjudicator’s Office
PO Box 10280
Nottingham
NG2 9PF
United Kingdom