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Ask the Adjudicator’s Office to investigate a complaint

Send details of your complaint to the Adjudicator’s Office.

Updates to this page

From:
The Adjudicator’s Office
Published:
19 April 2017
Last updated:
12 October 2026
Show all updates

  1. Removed references to Windrush Compensation Scheme reviews and complaints and updated the form to reflect current Adjudicator’s Office responsibilities.

  2. Reinstated Windrush review request guidance and restored references to complaint or review forms, customer eligibility information and related GOV.UK guidance

  3. Reference to how to use this form to request a review about how the Home Office handle a compensation claim has been removed. The Adjudicator's Office no longer deal with this activity.

  4. Added translation

  5. Our postal address has been updated.

  6. Welsh PDF updated for accessibility

  7. Added Welsh translation

  8. Added accessible version (.odt file) of attachment

  9. PDF attachment as been replaced with a version that has been checked for accessibility.

  10. First published.

Documents

Ask the Adjudicator's Office to investigate a complaint PDF

PDF, 245 KB, 4 pages

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Ask the Adjudicator's Office to investigate a complaint

ODT, 45.9 KB

This file is in an OpenDocument format

This file may not be suitable for users of assistive technology.

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email different.format@hmrc.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Use this form to send details of your complaint to the Adjudicator’s Office.

Do not use this form to request a review of the Home Office’s decision. The Adjudicator’s Office Service Level Agreement with the Home Office explains our role in reviewing Windrush Compensation Scheme decisions and how to request a review.

Check we can look at your complaint:

You’ll need to print it and fill in the details of your complaint.

Post your completed form to:

The Adjudicator’s Office
PO Box 11222
Nottingham
NG2 9AD

If you have any questions about this form or need it in a different language or format, contact us.

If you have a representative, please complete our Authority to Act form.

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