Complaints and appeals

Services

  1. Contact HMRC

    Contact details and helplines for enquiries with HMRC on tax, Self Assessment, Child Benefit or tax credits

  2. If you cannot pay your tax bill on time

    Contact HM Revenue and Customs if you cannot pay your tax bill - get more time to pay or pay in instalments

  3. Disagree with a tax decision

    What to do when you disagree with a tax decision - appealing against a decision, getting a review by HMRC and reasonable excuses

  4. If you do not pay your tax bill

    HMRC will take action if you do not pay your tax bill, like selling your property - find out what they can do and how to avoid 'enforcement action'

  5. Appeal to the tax tribunal

    Appeal to the First-tier Tribunal (Tax) against tax decisions: how to appeal, the hearing, if you lose your case

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Guidance and regulation

  1. Tax disputes: Alternative Dispute Resolution
  2. Complain about serious misconduct by HM Revenue and Customs staff
  3. HMRC1: HM Revenue and Customs decisions - what to do if you disagree
  4. Compliance checks: alternative dispute resolution - CC/FS21
  5. Updates on VAT appeals
See more guidance and regulation in this topic