Planning Inspectorate
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Press release
Helios Renewable Energy Project development consent decision announced
The Helios Renewable Energy Project DCO application has today been granted development consent by the Department for Energy Security and Net Zero.
News story
New online appeals service now available to all local planning authorities in England
The Planning Inspectorate has completed the national rollout of its new digital appeals service, enabling all local planning authorities to manage planning appeals online.
Press release
Morecambe Offshore Windfarm Generation Assets DCO decision
The Morecambe Offshore Windfarm Generation Assets DCO application has today been granted development consent by the Department for Energy Security and Net Zero.
News story
New local plan system launching early 2026: latest update
New system for local plan development launches early 2026, introducing a 30-month process, three gateways, and digital-first requirements.
News story
Planning Inspectorate Chief Executive announces new role and interim leadership
Paul Morrison, Chief Executive at the Planning Inspectorate, is moving to a new role within the Civil Service from January 2026.
News story
Planning appeal submission changes coming soon
The Planning Inspectorate is making important changes to how planning appeals are submitted, with certain appeals needing to be made via the Appeal a Planning Decision service.
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What we do
The Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England.
Planning Inspectorate is an executive agency, sponsored by the Ministry of Housing, Communities and Local Government.
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Festive period and New Year deadlines
Parties who are required by their existing appeal/other casework timetable to submit documentation during the Christmas and New Year period, (w/c 22nd and 29th December 2025) should make every effort to comply with stated deadlines. If information is due to be submitted on a Bank Holiday, then please ensure it is submitted prior to that date.
Enforcement appeals only: Please note, we don’t have the powers to extend the time for making an enforcement appeal, so any new submissions should be made before the effective date on the enforcement notice. Any appeals received after the effective date will be turned away. We will extend all facts, grounds and fee requests to take into account the Christmas holiday period. This only applies to appeals in England.
Our phone lines are open: 24th, 29th, 30th and 31st December. The customer service line will be open 10:00 - 14:00 and the media enquiries line will be open 09:00 - 14:00. We are closed 25th, 26th December and 1st January.
Submit a new appeal
If you wish to submit an appeal please use our online service: https://acp.planninginspectorate.gov.uk
Comment on an appeal
If you wish to submit comments on an appeal please use our online service: https://acp.planninginspectorate.gov.uk .
Customer services and general enquiries
United Kingdom
Phone (England)
0303 444 5000
The Planning Inspectorate’s Customer Service Helpline will be available between the hours of 09:00 and 16:00, Monday – Friday, except bank holidays.
If possible we ask customers to email their case officer directly, if you do not have a case officer please use our contact form: https://contact-us.planninginspectorate.gov.uk/hc/en-gb/requests/new
At busy times we may not be able to answer your call or respond to a message immediately. We appreciate your patience at all times and apologise for any inconvenience caused.
We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. Please treat our staff with courtesy and respect as we will not tolerate rude or abusive behaviour.
Media enquiries
Press office
0303 444 5004
Press office is open from 09:00 to 17:00 on Monday to Thursday, except bank holidays, and from 09:00 to 16:00 on Friday.
If you are a journalist with an enquiry or a request to film, please email or phone the press office.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
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0303 444 5000
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Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.