Today, Friday 7 August 2020, the application for the proposed VPI Immingham Open Cycle Gas Turbine (OCGT) has been granted development consent by the Secretary of State for Business, Energy and Industrial Strategy.
Our top priority is supporting the nation’s economic recovery by moving casework forward as much as possible and ensuring customers continue to receive a service that is fair, open and impartial, and in a timely way.
The Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England and Wales.
• A very small number of people are working in the office to deal with casework that cannot be dealt with remotely • Sending documents via the post is causing long delays • We will not put our staff at risk
To help us customers are requested to:
• Use the Appeals Casework Portal for new appeals • Use the Appeals Casework Portal for making comments on appeals • Email/ring their case officer directly • Do not post to Temple Quay House if possible – this delays the process
The Planning Inspectorate’s Customer Service Helpline will be available between the hours of 09:00am and 12 noon. Monday – Friday and if possible we ask customers to email their case officer directly, if you do not have a case officer please email email@example.com
We apologise for any inconvenience this may cause.
At busy times we may not be able to answer your call or respond to a message immediately. We appreciate your patience at all times and apologise for any inconvenience caused.
We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. Please treat our staff with courtesy and respect as we will not tolerate rude or abusive behaviour.