Planning Inspectorate
Inspectorate
Featured
Performance update – May 2023
News story
Performance and other updates following the publication of our latest official monthly statistics.
The Planning Inspectorate is trialling potential components of a future enhanced pre-application service for National Infrastructure.
Performance update – April 2023
News story
Performance and other updates following the publication of our latest official monthly statistics.
Latest from the Planning Inspectorate
What we do
The Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England.
The Planning Inspectorate is an executive agency, sponsored by the Department for Levelling Up, Housing and Communities .
Follow us
Documents
Services
See all servicesGuidance and regulation
See all guidance and regulationPolicy papers and consultations
See all policy papers and consultationsTransparency and freedom of information releases
See all transparency and freedom of information releasesOur management
Contact The Planning Inspectorate
Submit a new appeal
If you wish to submit an appeal please use our online service: https://acp.planninginspectorate.gov.uk
Comment on an appeal
If you wish to submit comments on an appeal please use our online service: https://acp.planninginspectorate.gov.uk .
Customer services and general enquiries
Temple Quay House
2 The Square
Temple Quay
Bristol
BS1 6PN
United Kingdom
Phone (England)
0303 444 5000
The Planning Inspectorate’s Customer Service Helpline will be available between the hours of 09:00am and 12 noon, Monday – Friday, except bank holidays.
If possible we ask customers to email their case officer directly, if you do not have a case officer please use our contact form: https://contact-us.planninginspectorate.gov.uk/hc/en-gb/requests/new
At busy times we may not be able to answer your call or respond to a message immediately. We appreciate your patience at all times and apologise for any inconvenience caused.
We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. Please treat our staff with courtesy and respect as we will not tolerate rude or abusive behaviour.
Media enquiries
Press office
0303 444 5004
Press office is open from 09:00 to 17:00 on Monday to Friday, except bank holidays.
If you are a journalist with an enquiry or a request to film, please email or phone the press office.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of Information requests
Customer Support
0303 444 5000
Corporate information
Jobs and contracts
Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.