Today, Wednesday 21 October 2020, the application for the proposed West Burton C Power Station has been granted development consent by the Secretary of State for Business, Energy and Industrial Strategy.
Yesterday, Wednesday 7 October 2020, the application for the proposed Southampton to London Pipeline Project has been granted development consent by the Secretary of State for Business, Energy and Industrial Strategy.
Our priority remains to keep our casework moving while ensuring the safety of our employees and customers. We have adapted the way we work so that we can continue fully operating through the pandemic, supporting economic recovery.
The Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England and Wales.
• A very small number of people are working in the office to deal with casework that cannot be dealt with remotely • Sending documents via the post is causing long delays • We will not put our staff at risk
To help us customers are requested to:
• Use the Appeals Casework Portal for new appeals • Use the Appeals Casework Portal for making comments on appeals • Email/ring their case officer directly • Do not post to Temple Quay House if possible – this delays the process
The Planning Inspectorate’s Customer Service Helpline will be available between the hours of 09:00am and 12 noon. Monday – Friday and if possible we ask customers to email their case officer directly, if you do not have a case officer please email firstname.lastname@example.org
We apologise for any inconvenience this may cause.
At busy times we may not be able to answer your call or respond to a message immediately. We appreciate your patience at all times and apologise for any inconvenience caused.
We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. Please treat our staff with courtesy and respect as we will not tolerate rude or abusive behaviour.