Planning Inspectorate

Latest from the Planning Inspectorate

What we do

The Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England.

The Planning Inspectorate is an executive agency, sponsored by the Department for Levelling Up, Housing and Communities .

Read more about what we do


Policy papers and consultations

See all policy papers and consultations

Transparency and freedom of information releases

See all transparency and freedom of information releases

Our management

Interim Chief Executive, Planning Inspectorate
Interim Director of Corporate Services, Planning Inspectorate
Director of Strategy, Planning Inspectorate
Director of Operations, Planning Inspectorate
Chair of the Planning Inspectorate Board
Non-executive Director
Non-executive director
Non-executive Director

Contact The Planning Inspectorate

Christmas and New Year deadlines

0303 444 5000

Parties who are required by their existing appeal/other casework timetable to submit documentation during the Christmas and New Year period, (w/c 19th & 26th December 2022) should make every effort to comply with stated deadlines. If information is due to be submitted on a Bank Holiday then please ensure it is submitted prior to that date.

Where this is not possible, you should contact your designated Case Officer beforehand to discuss, any requests will be reviewed on a case by case basis. It should be noted that if a later submission date is required, it would be unreasonable to extend any deadline later than 6th January 2023.

Enforcement appeals only
Please note, we don’t have the powers to extend the time for making an enforcement appeal, so any new submissions should be made before the effective date on the enforcement notice. Any appeals received after the effective date will be turned away. We will extend all facts, grounds and fee requests to take into account the Christmas holiday period.

This only applies to appeals in England.

Our Customer service and Media enquiries phone lines are open:

26th, 27th December - Closed
28th, 29th & 30th December 09:00 - 12:00
2nd January - Closed

Submit a new appeal

If you wish to submit an appeal please use our online service:

Comment on an appeal

If you wish to submit comments on an appeal please use our online service: .

Customer services and general enquiries

Room 3 O/P
Temple Quay House
2 The Square
Temple Quay
United Kingdom

The Planning Inspectorate’s Customer Service Helpline will be available between the hours of 09:00am and 12 noon, Monday – Friday, except bank holidays.

If possible we ask customers to email their case officer directly, if you do not have a case officer please use our contact form:

At busy times we may not be able to answer your call or respond to a message immediately. We appreciate your patience at all times and apologise for any inconvenience caused.

We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. Please treat our staff with courtesy and respect as we will not tolerate rude or abusive behaviour.

Media enquiries

Press office

0303 444 5004

Press office is open from 09:00 to 17:00 on Monday to Friday, except bank holidays.

If you are a journalist with an enquiry or a request to film, please email or phone the press office.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of Information requests

Customer Support

0303 444 5000

Corporate information

Jobs and contracts

Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.