Parties who are required by their existing appeal/other casework timetable to submit documentation during the Christmas and New Year period, (w/c 19th & 26th December 2022) should make every effort to comply with stated deadlines. If information is due to be submitted on a Bank Holiday then please ensure it is submitted prior to that date.
Where this is not possible, you should contact your designated Case Officer beforehand to discuss, any requests will be reviewed on a case by case basis. It should be noted that if a later submission date is required, it would be unreasonable to extend any deadline later than 6th January 2023.
Enforcement appeals only Please note, we don’t have the powers to extend the time for making an enforcement appeal, so any new submissions should be made before the effective date on the enforcement notice. Any appeals received after the effective date will be turned away. We will extend all facts, grounds and fee requests to take into account the Christmas holiday period.
This only applies to appeals in England.
Our Customer service and Media enquiries phone lines are open:
26th, 27th December - Closed 28th, 29th & 30th December 09:00 - 12:00 2nd January - Closed
At busy times we may not be able to answer your call or respond to a message immediately. We appreciate your patience at all times and apologise for any inconvenience caused.
We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. Please treat our staff with courtesy and respect as we will not tolerate rude or abusive behaviour.