Planning Inspectorate

Latest from the Planning Inspectorate

What the Planning Inspectorate does

The Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England and Wales.

The Planning Inspectorate is an executive agency, sponsored by the Ministry of Housing, Communities & Local Government and the Welsh Government.

Read more about what we do

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Research and statistics

  1. Planning Inspectorate Appeals Data
  2. Planning Inspectorate Statistics
See all research and statistics

Transparency and freedom of information releases

  1. Planning Inspectorate spending over £250: June 2019
  2. Register of Planning Inspectorate Board Member Interests
See all transparency and freedom of information releases

Our management

Sarah Richards
Sarah Richards
Chief Executive, Planning Inspectorate
Tony Thickett
Head of Planning Inspectorate Wales
Navees Rahman
Director of Corporate Services, Planning Inspectorate
Christine Thorby
Director of Strategy, Planning Inspectorate
Graham Stallwood
Director of Operations, Planning Inspectorate
Tim Guy
Director of Transformation
Trudi Elliott CBE MRTPI
Chair of the Planning Inspectorate Board
Stephen Tetlow MBE CEng FIET FIMechE
Non-executive Director
David Holt
Non-executive director
Sally Dixon
Non-executive Director

Contact The Planning Inspectorate

Comment on an appeal

If you wish to submit comments on an appeal please use our online service: .

Customer services and general enquiries

Room 3 O/P
Temple Quay House
2 The Square
Temple Quay
United Kingdom

Phone (England)

0303 444 5000

The Customer Support Line telephones are answered as follows:

Monday 09:30 - 16:30
Tuesday to Thursday 08:30 - 16:30
Friday 08:30 - 16:00

Christmas opening hours

24th December 8:30 - 14:00
Christmas Day/Boxing Day - closed
27th, 30th and 31st December 10:00 - 14:00
New Years Day - closed

If, over the Christmas and New Year period (23 December 2019 – 3 January 2020), you are party to an appeal or other casework, please make every effort where possible to meet the deadlines for sending documentation to us. If the information is due to be submitted on a Bank Holiday, then please send it to us earlier.

If you are unable to do this, then please contact your designated case officer who will discuss the matter with you. Please note that, if a later submission date is required, it will not be possible to extend any deadline later than 10 January 2020 for all Planning, Householder and Commercial Appeals. This only applies to appeals in England.

This will help us progress the appeal or other casework as quickly as possible.

Please be aware that if you are appealing against an enforcement notice then you must ensure that the appeal is submitted prior to the effective date of that notice. We are unable to accept late appeals.

At busy times we may not be able to answer your call or respond to a message immediately. We appreciate your patience at all times and apologise for any inconvenience caused.

We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. Please treat our staff with courtesy and respect as we will not tolerate rude or abusive behaviour.

Please read our Customer Charter:

Media enquiries

Press office

0303 444 5004

Press office is open from 09:00 to 17:00 on Monday to Friday, except bank holidays.
If you are a journalist with an enquiry or a request to film, please email or phone the press office.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.
  3. Make a new request by contacting us using the details below.

Freedom of Information requests

The Planning Inspectorate
Room 3A Hawk Wing
Temple Quay House
2 The Square
Temple Quay
United Kingdom

Customer Support

0303 444 5000

Corporate information

Jobs and contracts

  1. Procurement at The Planning Inspectorate
  2. Working for The Planning Inspectorate
  3. Jobs

Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.