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Planning Inspectorate
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Featured
News story
Performance update – Continuing improvements
Our endeavours to improve performance and provide a better customer experience are continuing to deliver much improved planning appeal handling times.
Press release
Northampton Gateway Rail Freight Interchange proposal granted development consent
Today, Thursday 10 October 2019, the application for the Northampton Gateway Rail Freight Interchange development near Northampton has been given development consent by the Secretary of State for Transport.
Press release
Drax Re-power station proposal granted development consent
On Friday, 4 October 2019, the application for the Drax Re-power generating station in North Yorkshire has been given development consent by the Secretary of State for Business, Energy and Industrial Strategy.
News story
Planning Inspectorate publish an updated Inquiries Review Action Plan following Bridget Rosewell’s recent visit
Update to the Inquires Review Action Plan
Press release
Planning Inspectorate hosts Bridget Rosewell for progress review
Bridget Rosewell met with the Inspectorate’s Chief Executive, Sarah Richards, and members of the Inquiries Review implementation team
Latest from the Planning Inspectorate
What the Planning Inspectorate does
The Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England and Wales.
The Planning Inspectorate is an executive agency, sponsored by the Ministry of Housing, Communities & Local Government and the Welsh Government.
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Documents
Guidance and regulation
See all guidance and regulationNews and communications
See all news and communicationsResearch and statistics
See all research and statisticsTransparency and freedom of information releases
- Planning Inspectorate spending over £250: June 2019
- Register of Planning Inspectorate Board Member Interests
Our management
Contact The Planning Inspectorate
Comment on an appeal
If you wish to submit comments on an appeal please use our online service: https://acp.planninginspectorate.gov.uk .
Customer services and general enquiries
Temple Quay House
2 The Square
Temple Quay
Bristol
BS1 6PN
United Kingdom
Phone (England)
0303 444 5000
The Customer Support Line telephones are answered as follows:
Monday 09:30 - 16:30
Tuesday to Thursday 08:30 - 16:30
Friday 08:30 - 16:00
Christmas opening hours
24th December 8:30 - 14:00
Christmas Day/Boxing Day - closed
27th, 30th and 31st December 10:00 - 14:00
New Years Day - closed
If, over the Christmas and New Year period (23 December 2019 – 3 January 2020), you are party to an appeal or other casework, please make every effort where possible to meet the deadlines for sending documentation to us. If the information is due to be submitted on a Bank Holiday, then please send it to us earlier.
If you are unable to do this, then please contact your designated case officer who will discuss the matter with you. Please note that, if a later submission date is required, it will not be possible to extend any deadline later than 10 January 2020 for all Planning, Householder and Commercial Appeals. This only applies to appeals in England.
This will help us progress the appeal or other casework as quickly as possible.
Please be aware that if you are appealing against an enforcement notice then you must ensure that the appeal is submitted prior to the effective date of that notice. We are unable to accept late appeals.
At busy times we may not be able to answer your call or respond to a message immediately. We appreciate your patience at all times and apologise for any inconvenience caused.
We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. Please treat our staff with courtesy and respect as we will not tolerate rude or abusive behaviour.
Please read our Customer Charter:
https://www.gov.uk/government/publications/planning-inspectorate-customer-charter
Media enquiries
Press office
0303 444 5004
Press office is open from 09:00 to 17:00 on Monday to Friday, except bank holidays.
If you are a journalist with an enquiry or a request to film, please email or phone the press office.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of Information requests
Room 3A Hawk Wing
Temple Quay House
2 The Square
Temple Quay
Bristol
BS1 6PN
United Kingdom
Customer Support
0303 444 5000
Corporate information
Jobs and contracts
Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.