What we do

The Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England and Wales.

The Planning Inspectorate is an executive agency, sponsored by the Department for Communities and Local Government and the Welsh Government.

Read more about what we do

Our management

Contact The Planning Inspectorate

Comment on an appeal

If you wish to submit comments on an appeal please use our online service: https://acp.planninginspectorate.gov.uk .

Customer services and general enquiries

Room 4A Kite Wing
Temple Quay House
2 The Square
Temple Quay
Bristol

BS1 6PN

The Customer Support Line telephones are answered as follows:

Monday 09:30 - 16:30
Tuesday to Thursday 08:30 - 16:30
Friday 08:30 - 16:00

At busy times we may not be able to answer your call or respond to a message immediately. We appreciate your patience at all times and apologise for any inconvenience caused.

We understand that people can become angry when they feel that matters about which they feel strongly are not being dealt with as they wish. Please treat our staff with courtesy and respect as we will not tolerate rude or abusive behaviour.

Please read our Customer Charter:
https://www.gov.uk/government/publications/planning-inspectorate-customer-charter

Procurement at The Planning Inspectorate

Media enquiries

Press office is open from 09:00 to 17:00 Monday to Friday, except bank holidays.
If you are a journalist with an enquiry or a request to film, please email or phone the press office.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request
  2. Check our previous releases to see if we’ve already answered your question
  3. Make a new request by contacting us at:

Freedom of Information requests

The Planning Inspectorate
Room 3A Hawk Wing
Temple Quay House
2 The Square

Temple Quay
Bristol
BS1 6PN

Corporate information

Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.