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Online forms

If HMRC needs to contact you about anything confidential they’ll reply by phone or post.

Phone

Income Tax

  • Telephone: 0300 200 3300
  • Textphone: 0300 200 3319
  • Outside UK: +44 135 535 9022

Please have your National Insurance number with you when you phone.

Find out about call charges

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm Saturday

Closed Sundays and bank holidays

Best time to call:

Phone lines are less busy before 10am, Monday to Friday.

Tax credits

  • Telephone: 0345 300 3900
  • Textphone: 0345 300 3909
  • Outside UK: +44 2890 538 192

Find out about call charges

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm Saturday

Closed Sunday, Christmas Day, Boxing Day and New Year’s Day

Best time to call:

Phone lines are usually less busy Tuesday to Thursday between 8.30am and 10.30am and 2pm to 4pm.

Self Assessment

  • Telephone: 0300 200 3310
  • Textphone: 0300 200 3319
  • Outside UK: +44 161 931 9070

Please have your Unique Taxpayer Reference (UTR) with you when you phone.

Find out about call charges

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm Saturday

Closed Sundays, Christmas Day, Boxing Day and New Year’s Day

National Insurance

  • Telephone: 0300 200 3500
  • Textphone: 0300 200 3519
  • Outside UK: +44 191 203 7010

Please have your National Insurance number with you when you phone.

Find out about call charges

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm, Saturday

Closed Sundays and bank holidays

Child Benefit

  • Telephone: 0300 200 3100

Please have your National Insurance number or Child Benefit number with you when you call.

Find out about call charges

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm Saturday

Closed Sundays, Christmas Day, Boxing Day, and New Year’s Day

Best time to call:

Phone lines are less busy between 8am and 11am, Wednesday to Friday.

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