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If HMRC needs to contact you about anything confidential they’ll reply by phone or post.

Phone

Income Tax

Please have your National Insurance number with you when you phone.

Telephone:
0300 200 3300

Textphone:
0300 200 3319

Outside UK:
+44 135 535 9022

Opening times:

Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm
Sunday: 9am to 5pm

Closed bank holidays, Easter Sunday, Christmas Day, Boxing Day and New Year’s Day.

Best time to call:

Phone lines are less busy before 10am, Monday to Friday and on Sundays.

Tax credits

Telephone:
0345 300 3900

Textphone:
0345 300 3909

Outside UK:
+44 2890 538 192

Opening times:

Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm
Sunday: 9am to 5pm

Closed Easter Sunday, Christmas Day, Boxing Day and New Year’s Day.

Best time to call:

Phone lines are usually less busy:

  • Tuesday to Thursday, between 8.30am and 10.30am and 2pm to 4pm
  • on Sundays

Self Assessment

Please have your Unique Taxpayer Reference (UTR) with you when you phone.

Telephone:
0300 200 3310

Textphone:
0300 200 3319

Outside UK:
+44 161 931 9070

Opening times:

Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm
Sunday: 9am to 5pm

Closed bank holidays, Easter Sunday, Christmas Day, Boxing Day and New Year’s Day.

National Insurance

Please have your National Insurance number with you when you phone.

Telephone:
0300 200 3500

Textphone:
0300 200 3519

Outside UK:
+44 191 203 7010

Opening times:

Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm

Closed Sundays and bank holidays.

Child Benefit

Please have your National Insurance number or Child Benefit number with you when you call.

Telephone:
0300 200 3100

Opening times:

Monday to Friday: 8am to 8pm
Saturday: 8am to 4pm

Closed Sundays, Christmas Day, Boxing Day, and New Year’s Day.

Best time to call:

Phone lines are less busy between 8am and 11am, Wednesday to Friday.

Find out about call charges