Tax credits: general enquiries

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Phone

  • Telephone: 0345 300 3900
  • Textphone: 0345 300 3909
  • Outside UK: +44 2890 538 192

Advice on tax credits, including telling HMRC about any changes to your circumstances or making a complaint.

Find out about call charges

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm Saturday

Closed Sunday, Christmas Day, Boxing Day and New Year’s Day

Best time to call:

Phone lines are less busy between 8.30am and 10.30am, and 2pm to 4pm, Tuesday to Thursday

Post

If you’re writing about a change of name or address, mark your envelope ‘Change of circumstance’.

If you’re sending a complaint, write ‘Complaint’ on the top of your letter.

HM Revenue and Customs - Tax credits

Preston PR1 4AT United Kingdom

Use this address to send new tax credits claims.

HM Revenue and Customs - Tax credits

Comben House Farriers Way Netherton L75 1BY United Kingdom

Use this address to send tax credits renewal forms.

HM Revenue and Customs - Tax credits

Comben House Farriers Way Netherton L75 1WB United Kingdom

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