Tax credits: general enquiries

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Online forms

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Phone

  • Telephone: 0345 300 3900
  • Textphone: 0345 300 3909
  • Outside UK: +44 2890 538 192

Call to get a claim form, tell HMRC about changes to your circumstances or with a general enquiry.

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Opening times:

8am to 8pm, Monday to Friday
8am to 4pm Saturday

Closed Sundays, Christmas Day, Boxing Day and New Year’s Day

Post

Tax credit renewal forms

HM Revenue and Customs - Tax Credit Office
Comben House
Farriers Way
Netherton
L75 1AX
United Kingdom

Complaints or change of circumstances

Make it clear why you’re writing. For example, write ‘change of circumstances’ or ‘complaint’ at the top of your letter.

You don’t need to include a street name or PO box.

HM Revenue and Customs - Tax Credit Office
Preston
PR1 4AT
United Kingdom

New tax credit claims

You don’t need to include a street name or PO box.

HM Revenue and Customs - Tax Credit Office
Liverpool
L75 1AZ
United Kingdom

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Don’t include personal or financial information, eg your National Insurance number or credit card details.