Tax credits: general enquiries

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Online forms

• Manage your tax credits

  This service is the easiest and quickest way to:

  • tell HMRC about changes to your circumstances
  • find out how much you’ll be paid
  • find out when you’ll be paid

  You’ll need your National Insurance number.

Webchat

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Advisers are available to chat. Speak to an adviser now.

Phone

• Telephone: 0345 300 3900
• Textphone: 0345 300 3909
• Outside UK: +44 2890 538 192

Call to get a claim form, tell HMRC about changes to your circumstances or with a general enquiry.

Find out about call charges

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm Saturday

Closed Sundays, Christmas Day, Boxing Day and New Year’s Day

Get help dealing with HMRC if you have additional needs.

Post

Tax credit renewal forms

HM Revenue and Customs - Tax Credit Office

Comben House

Farriers Way

Netherton

L75 1AX

United Kingdom

Complaints or change of circumstances

Make it clear why you’re writing. For example, write ‘change of circumstances’ or ‘complaint’ at the top of your letter.

You don’t need to include a street name or PO box.

HM Revenue and Customs - Tax Credit Office

Preston

PR1 4AT

United Kingdom

New tax credit claims

You don’t need to include a street name or PO box.

HM Revenue and Customs - Tax Credit Office

Liverpool

L75 1AZ

United Kingdom