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- Telephone: 0345 300 3900
- Textphone: 0345 300 3909
- Outside UK: +44 2890 538 192
Advice on tax credits, including telling HMRC about any changes to your circumstances or making a complaint.
8am to 8pm, Monday to Friday
8am to 4pm Saturday
Closed Sunday, Christmas Day, Boxing Day and New Year’s Day
Best time to call:
Phone lines are less busy between 8.30am and 10.30am, and 2pm to 4pm, Tuesday to Thursday
If you’re writing about a change of name or address, mark your envelope ‘Change of circumstance’.
If you’re sending a complaint, write ‘Complaint’ on the top of your letter.
HM Revenue and Customs - Tax creditsPreston PR1 4AT United Kingdom
Use this address to send new tax credits claims.
You do not need to include a street name or PO box.
HM Revenue and Customs - Tax Credit OfficeLiverpool L75 1AZ United Kingdom
Use this address to send tax credits renewal forms.