Tax credits: payments
Phone
Call HMRC if you’re finding it hard to repay a tax credit overpayment - you may get more time.
You’ll need your tax credit reference number.
If you have already been contacted by HMRC or a debt collection agency acting on their behalf, contact them using the details they’ve given you.
Telephone:
0345 302 1429
Opening times:
Our phone line opening hours are temporarily changing to:
Monday to Friday: 8am to 4pm
This is due to having fewer advisers available to answer calls because of the measures put in place to stop the spread of coronavirus.
If your call is not urgent, you can find out information in:
- the official HMRC app
- your personal tax account or business tax account using HMRC online services
Post
Send a cheque and your paylip to this address if you cannot make a payment any other way.
You do not need to include a street name, city name or PO box when writing to this address.
Couriers should use a different address.
HMRC
Direct
BX5 5BD
United Kingdom