Tax credits: payment enquiries
Call or write to HMRC if you have had a 'notice to pay' an overpayment of tax credit and cannot pay the full amount.
Phone
Call HMRC if you’re finding it hard to repay a tax credit overpayment — you may get more time. You’ll need your tax credit reference number.
If you have already been contacted by HMRC or a debt collection agency acting on their behalf, contact them using the details they’ve given you.
Telephone: 0345 302 1429
Opening times: Monday to Friday, 8am to 5pm. Closed bank holidays.
Post
Send a cheque and your payslip to this address if you cannot make a payment any other way.
You do not need to include a street name, city name or PO box when writing to this address.
Couriers should use a different address.
HMRC
Direct
BX5 5BD
United Kingdom
Related content
Guidance
HMRC contacts
Updates to this page
-
The phone line opening times have changed from 8am to 6pm to 8am to 5pm.
-
First published.