The helpline is open Monday to Friday, from 10am to midday and 1pm until 3pm
0300 066 9197
We are experiencing technical difficulties with our Welsh language line. If you want to speak to an adviser in Welsh, please request this and we will arrange for a Welsh speaker to call you back. We apologise for any inconvenience.
Please note, we cannot talk you through a form or provide password information.
Annual accounts should now be submitted online. Please do not send accounts to PO Box 1329 or PO Box 1227 as these addresses are now inactive and the accounts will not be received.
Use this service if you are a trustee of a registered charity and you want to report a serious incident in your charity. The commission will let you know it’s received your report and will assess how you are dealing with the incident. It will contact you again if it:
• needs more information about the incident • has to give you regulatory advice and guidance • has to use its legal powers to protect your charity