The Charity Commission
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How to set up and use your new ‘Charity Commission Account’ to access online services on behalf of your charity.
Discover a few quick steps you can take to make it tougher for fraudsters to take advantage of your goodwill when donating to charity this Christmas.
Find out what charities also need to know about the new Non-Party Campaigner Code, coming into effect from 1st December.
The Charity Commission is aware of a significant number of serious concerns about activities linked to the conflict in Israel and Gaza.
The Charity Commission wishes to make trustees of charities which provide supported housing aware of the risks associated with providing accommodation via the lease-based model.
Charity Commission case reports, decisions made, inquiry reports, regulatory alerts and statements on live cases.
Latest from The Charity Commission
What we do
We register and regulate charities in England and Wales, to ensure that the public can support charities with confidence.
Charity Commission is a non-ministerial department.
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Transparency and freedom of information releases
Our management
Contact Charity Commission
Contact Centre
Our advisors are available Monday to Friday, 9am to 5pm, except for Wednesday between 11:20am and 1pm when we are closed for staff training.
0300 066 9197
Due to the current high demand for our services our call waiting times are longer. Our telephony lines will close to new calls from 4:30pm to allow us to reach customers who are already waiting.
Charity Commission Contact forms.
https://forms.charitycommission.gov.uk
Find out how to get a password or log in to Charity Commission online services.
https://www.gov.uk/guidance/online-services-for-charities
You can write to us at the address below, but you will get a much quicker answer by using the phone.
Charity Commission
PO Box 211
Bootle
L20 7YX
The Charity Commission is committed to providing a quality service to all our customers, and we expect everyone who comes into contact with our staff to treat them with respect.
Read our unacceptable customer behaviour policy and procedure.
https://www.gov.uk/government/publications/charity-commission-unacceptable-customer-behaviour-policy-and-procedure
Report a serious incident on behalf of a charity’s trustee body
You may experience technical issues with the Reporting Serious Incidents (RSI) form. We apologise for any inconvenience.
If you require help, please contact us on 0300 066 9197 during our opening hours of 9am to 5pm Monday to Friday.
Charities must report serious incidents to us, and explain how incidents are being dealt with
Find out how to report serious incidents and what to report.
https://www.gov.uk/guidance/how-to-report-a-serious-incident-in-your-charity
Whistleblowing
Find out what sort of wrongdoing you can report to the Charity Commission, and how to report it.
https://www.gov.uk/guidance/report-serious-wrongdoing-at-a-charity-as-a-worker-or-volunteer
Freedom of Information (FOI) requests
Read our privacy notice about how we process your data when you submit a Freedom of Information (FOI) request
www.gov.uk/government/publications/charity-commission-freedom-of-informationenvironmental-information-regulations-request-privacy-notice
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
Corporate information
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Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use. Find out About our services.