The Charity Commission

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  5. Guidance
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  7. Contact the Charity Commission

Featured

The Charity Commission for England and Wales logo.

Detailed guide

Manage financial difficulties in your charity caused by coronavirus

Guidance about coronavirus (COVID-19) related financial difficulties in charities and how to work through them.

Image of text: "Coronavirus guidance for the charity sector"

Detailed guide

Coronavirus (COVID-19) guidance for the charity sector

Guidance to help with running your charity during the coronavirus (COVID-19) outbreak.

A computer screen displaying a padlock.

News story

Coronavirus (COVID-19): increased risk of fraud and cybercrime against charities

This alert provides information and advice for charities about coronavirus (COVID-19) related fraud and cybercrime.

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Press release

Regulators urge safe giving to charities as communities respond to Coronavirus pandemic

The Charity Commission and Fundraising Regulator urge people to ‘give safely’ as people continue to respond with generosity in the current crisis.

Charity Commission reports and alerts

Collection

Charity Commission alerts, decisions, reports and statements

Charity Commission case reports, decisions made, inquiry reports, regulatory alerts and statements on live cases.

Latest from The Charity Commission

  1. Charity Commission appoints Nick Baker as new Chief Operating Officer
    • Press release
  2. Regulator opens inquiry into Kent-based horse charity
    • Press release
  3. Charity watchdog opens inquiry into Islamic Research Foundation International
    • Press release

See all latest documents

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What The Charity Commission does

We register and regulate charities in England and Wales, to ensure that the public can support charities with confidence.

Charity Commission is a non-ministerial department.

Read more about what we do

Follow us

Services

  1. Search the charity register
  2. Set up a charity
See all services

Guidance and regulation

  1. Online services for charities
    • Detailed guide
  2. Coronavirus (COVID-19) guidance for the charity sector
    • Detailed guide
See all guidance and regulation

News and communications

  1. Charity Commission appoints Nick Baker as new Chief Operating Officer
    • Press release
  2. Regulator opens inquiry into Kent-based horse charity
    • Press release
See all news and communications

Research and statistics

  1. Every complaint matters: a thematic review of complaints about charities
    • Research
  2. Preventing charity cyber crime: insights and action
    • Research
See all research and statistics

Policy papers and consultations

  1. Charity Commission Regulatory and Risk Framework
    • Policy paper
  2. How the Charity Commission appoints Interim Managers
    • Policy paper
See all policy papers and consultations

Transparency and freedom of information releases

  1. Charity Commission spending over £25,000 (2019 to 2020)
    • Transparency
  2. Register of merged charities
    • Transparency
See all transparency and freedom of information releases

Our management

Helen Stephenson CBE
Helen Stephenson CBE
Chief Executive Officer, Charity Commission, Board member
The Rt Hon Baroness Stowell of Beeston MBE
The Rt Hon Baroness Stowell of Beeston MBE
Chair, Charity Commission
Aarti Thakor
Director of Legal Services
Paul Latham
Director of Communications and Policy
Helen Earner
Director of Operations
David Jones
Director of Corporate Services
Mike Ashley
Non-Executive Member of the Charity Commission Board
Joanne Prowse
Board member
Tony Cohen
Board member
Kenneth Dibble
Board member
Nina Hingorani-Crain
Board member
Paul Martin CBE
Board member
Imran Gulamhuseinwala OBE
Board member
Ian Karet
Board member

Contact Charity Commission

Contact Centre

Open Monday to Friday, 9am to 5pm

0300 066 9197

Find out how to get a password or log in to Charity Commission online services
https://www.gov.uk/guidance/online-services-for-charities.

The coronavirus (COVID-19) crisis is affecting postal collections and deliveries. It may take us longer to respond to written correspondence. Our contact centre remains open so instead of using the post, please call us or use our enquiry form.

Enquiry form

Contact Form: Enquiry form

We can only respond to an enquiry when the Charity Commission has to be involved.

Complain about a charity

Contact Form: Complain about a charity

What to do if a charity won't deal with your complaint, or if you suspect illegal activity like terrorism or abuse.

Report a serious incident in your charity

Charity trustees must report serious incidents to us, and explain how incidents are being dealt with.

Find out how to report serious incidents and what to report.

https://www.gov.uk/guidance/how-to-report-a-serious-incident-in-your-charity

Whistleblowing

Find out what sort of wrongdoing you can report to the Charity Commission, and how to report it.

https://www.gov.uk/guidance/report-serious-wrongdoing-at-a-charity-as-a-worker-or-volunteer

Freedom of Information (FOI) requests

Email

FOIrequests@charitycommission.gov.uk

Read our privacy notice about how we process your data when you submit a Freedom of Information (FOI) request
www.gov.uk/government/publications/charity-commission-freedom-of-informationenvironmental-information-regulations-request-privacy-notice

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.

Corporate information

Jobs and contracts

  1. Working for Charity Commission
  2. Jobs

Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use. Find out About our services.