The Charity Commission
Featured
As we publish our Annual Report and our Business plan, Helen Stephenson CBE reflects on how we stayed ‘open for business’ during the pandemic and outlines our priorities for the year ahead.
New research shows trust in charities is gradually recovering, to a 6-year high, and that the pandemic is having an uneven impact on charities.
Guidance to help with running your charity during the coronavirus (COVID-19) outbreak.
Charity regulator issues alert to overseas aid charities as “more needs to be done” in preventing exploitation and abuse
Press release
The Charity Commission has issued a formal regulatory alert urging international aid charities to address remaining weaknesses in keeping people safe.
Improving the Register of Charities
Blog post
The Register of Charities plays a vital role in helping people make informed decisions about which charities to support. Our new version of the Register provides more useful information such as employee benefits and income from government sources.
Charity Commission case reports, decisions made, inquiry reports, regulatory alerts and statements on live cases.
Latest from The Charity Commission
What The Charity Commission does
We register and regulate charities in England and Wales, to ensure that the public can support charities with confidence.
Charity Commission is a non-ministerial department.
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Documents
Guidance and regulation
See all guidance and regulationPolicy papers and consultations
- Charity responsible investment guidance
- When and how the Charity Commission appoints Interim Managers
Transparency and freedom of information releases
- Charity Commission spending over £25,000: June 2021
- Charity Commission board member and senior executive team expenses
Our management
Contact Charity Commission
Contact Centre
Open Monday to Friday, 9am to 5pm
0300 066 9197
Closed on Wednesdays between midday and 1pm for staff training.
We are working hard to upgrade our systems to improve the service we provide you.
Until this work is complete at the end of summer, you may experience some delays to our normal response times.
Please be assured that we will be in touch with you as soon as we can.
We apologise for any inconvenience this may cause.
Find out how to get a password or log in to Charity Commission online services
https://www.gov.uk/guidance/online-services-for-charities.
You can write to us at the address below but, during the pandemic, you will get a much quicker answer by using the phone.
Charity Commission
PO Box 211
Bootle
L20 7YX
Enquiry form
Use the enquiry form to contact the Charity Commission in writing.
Complain about a charity
What to do if a charity won't deal with your complaint, or if you suspect illegal activity like terrorism or abuse.
Report a serious incident on behalf of a charity’s trustee body
Charities must report serious incidents to us, and explain how incidents are being dealt with
Find out how to report serious incidents and what to report.
https://www.gov.uk/guidance/how-to-report-a-serious-incident-in-your-charity
Whistleblowing
Find out what sort of wrongdoing you can report to the Charity Commission, and how to report it.
https://www.gov.uk/guidance/report-serious-wrongdoing-at-a-charity-as-a-worker-or-volunteer
Freedom of Information (FOI) requests
Read our privacy notice about how we process your data when you submit a Freedom of Information (FOI) request
www.gov.uk/government/publications/charity-commission-freedom-of-informationenvironmental-information-regulations-request-privacy-notice
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
Corporate information
Jobs and contracts
Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use. Find out About our services.