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The Charity Commission
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- Complain about a charity
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- All Charity Commission services and information
What The Charity Commission is doing
11 July 2018 — News story
Regulator publishes new research into factors the public associate with trustworthy charities
“Transparency is not enough: Charities need to demonstrate authenticity to rebuild trust” Charity Commission tells charities
2 July 2018 — News story
Changes to the update charity details service
During the summer we will improve our service so charities can keep their details up-to-date as soon as they change.
29 June 2018 — News story
Prepare for the charity annual return 2018
How you can prepare for the 2018 annual return service, which will be available by the end of August.
25 June 2018 — News story
Charity automatic disqualification rules: changes to the law
On 1 August 2018 the law is changing to extend the scope of who will be disqualified from running a charity.
2 July 2018 — Press release
Regulator provides update on work of its interim safeguarding taskforce
Charity Commission update shows continued increase in reports of serious safeguarding incidents by charities
20 July 2018 — Collection
Charity Commission alerts, decisions, reports and statements
Charity Commission case reports, decisions made, inquiry reports, regulatory alerts and statements on live cases.
Latest from The Charity Commission
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Charity Inquiry: Families for Survival UK & Save the Age Ltd
- Decision
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Trustees disqualified following joint agency investigation and Commission inquiry
- Press release
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New Charity Investigation: Darul Uloom School London
- Press release
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What The Charity Commission does
We register and regulate charities in England and Wales, to ensure that the public can support charities with confidence.
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Charity register statistics
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Contact Charity Commission
Contact Centre
The helpline is open Monday to Friday, from 10am to midday and 1pm until 3pm
0300 066 9197
We are experiencing technical difficulties with our Welsh language line. If you want to speak to an adviser in Welsh, please request this and we will arrange for a Welsh speaker to call you back. We apologise for any inconvenience.
Please note, we cannot talk you through a form or provide password information.
Annual accounts should now be submitted online. Please do not send accounts to PO Box 1329 or PO Box 1227 as these addresses are now inactive and the accounts will not be received.
Contact us form
Complain about a charity
What to do if a charity won't deal with your complaint, or if you suspect illegal activity like terrorism or abuse.
Report a serious incident
24 hour voicemail service
0300 065 2199
Use this service if you are a trustee of a registered charity and you want to report a serious incident in your charity.
The commission will let you know it’s received your report and will assess how you are dealing with the incident. It will contact you again if it:
• needs more information about the incident
• has to give you regulatory advice and guidance
• has to use its legal powers to protect your charity
Whistleblowing
Use this service if you are a paid charity employee or adviser and you want to report suspected wrongdoing in the organisation you work for.
Read our guidance Whistleblowing: guidance for charity employees (https://www.gov.uk/guidance/whistleblowing-guidance-for-charity-employees)
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
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