The Charity Commission
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Guidance for charities and trustees responding to the crisis in Ukraine.
Charity Commission alert to raise awareness of the risk of sexual exploitation and abuse and sexual harassment of those in need of assistance.
Charity Commission Business Plan 2022 to 2023
Corporate report
Charity Commission Summary Business Plan for 2022 to 2023.
In his first speech as Chair of the Commission, Orlando Fraser sets out his intention to lead an expert regulator that is fair, balanced and independent.
5-minute guides for charity trustees
Collection
Refresh your knowledge with the Charity Commission’s 5-minute guides.
Charity Commission case reports, decisions made, inquiry reports, regulatory alerts and statements on live cases.
Latest from The Charity Commission
What we do
We register and regulate charities in England and Wales, to ensure that the public can support charities with confidence.
Charity Commission is a non-ministerial department.
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Documents
Guidance and regulation
See all guidance and regulationPolicy papers and consultations
- Charity Commission unacceptable customer behaviour policy and procedure
- When and how the Charity Commission appoints Interim Managers
Transparency and freedom of information releases
See all transparency and freedom of information releasesOur management
Contact Charity Commission
Contact Centre
Open Monday to Friday, 9am to 5pm
0300 066 9197
Closed on Wednesdays between 11:50am and 1pm for staff training.
Find out how to get a password or log in to Charity Commission online services
https://www.gov.uk/guidance/online-services-for-charities.
You can write to us at the address below, but you will get a much quicker answer by using the phone.
Charity Commission
PO Box 211
Bootle
L20 7YX
Enquiry form
Use the enquiry form to contact the Charity Commission in writing.
Complain about a charity
What to do if a charity won't deal with your complaint, or if you suspect illegal activity like terrorism or abuse.
Report a serious incident on behalf of a charity’s trustee body
Charities must report serious incidents to us, and explain how incidents are being dealt with
Find out how to report serious incidents and what to report.
https://www.gov.uk/guidance/how-to-report-a-serious-incident-in-your-charity
Whistleblowing
Find out what sort of wrongdoing you can report to the Charity Commission, and how to report it.
https://www.gov.uk/guidance/report-serious-wrongdoing-at-a-charity-as-a-worker-or-volunteer
Freedom of Information (FOI) requests
Read our privacy notice about how we process your data when you submit a Freedom of Information (FOI) request
www.gov.uk/government/publications/charity-commission-freedom-of-informationenvironmental-information-regulations-request-privacy-notice
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
Corporate information
Jobs and contracts
Read about the types of information we routinely publish in our Publication scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use. Find out About our services.