School complaints and whistleblowing

How to complain about a school or academy. Setting up and reviewing procedures, how schools should deal with complaints.

  1. Academy independent admission appeal panel complaints

    Types of complaints parents and legal guardians can raise with the EFA about academy independent admission appeal panels.

  2. Complain about a school or childminder

    Complain about a school or childminder - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted

  3. Complain about an academy

    How to complain to the Education Funding Agency (EFA) about an academy.

  4. Making a complaint about an Education Funding Agency funded institution

    How to make a complaint to the Education Funding Agency about an institution we fund.

  5. School complaints procedures: guidance for schools

    Guidance for schools about setting up or reviewing complaints procedures.

  6. Setting up an academies complaints procedure

    How to create an academies complaints procedure that complies with the Education (Independent School Standards) (England) Regulations 2014.

  7. Whistleblowing about children's social care services to Ofsted

    What Ofsted will do after being informed of certain concerns about children’s social care services.

  8. Whistleblowing procedure for maintained schools

    What schools maintained by the local authority should do when setting up their whistleblowing procedure.