Research and analysis
Report with the results from the 2014 customer satisfaction survey into school complaints.
Ref: ISBN 978-1-78105-473-4, DFE-RR397
PDF, 1.3MB, 49 pages
The report discusses levels of satisfaction among people who contacted the Department for Education with a complaint about a school.
It summarises the results for the second year of the study and covers August 2013 to end of July 2014.
The surveys from 2013 and 2015 are also available.
Don’t include personal or financial information like your National Insurance number or credit card details.