Research and analysis

School complaints customer satisfaction survey 2014

Report with the results from the 2014 customer satisfaction survey into school complaints.

Document

School complaints customer satisfaction survey: year 2

Details

The report discusses levels of satisfaction among people who contacted the Department for Education with a complaint about a school.

It summarises the results for the second year of the study and covers August 2013 to end of July 2014.

The surveys from 2013 and 2015 are also available.