Research and analysis
Report with the results from the 2013 customer satisfaction survey into school complaints.
Ref: ISBN 978-1-78105-315-7, DFE-RR325
PDF, 1.41MB, 41 pages
Ref: ISBN 978-1-78105-313-3, DFE-RR325B
PDF, 252KB, 8 pages
The report discusses levels of satisfaction among people who contacted the Department for Education with a complaint about a school.
It summarises the results for the first year of the study and covers August 2012 to end of July 2013.
The surveys from 2014 and 2015 are also available.
Don’t include personal or financial information like your National Insurance number or credit card details.