Research and analysis

School complaints customer satisfaction survey 2015

Report with the results from the 2015 customer satisfaction survey into school complaints.


School complaints customer satisfaction survey: year 3


The report discusses levels of satisfaction among people who contacted the Department for Education with a complaint about a school.

It summarises the results for the third year of the study and covers 1 August 2014 to 31 July 2015.

The surveys from 2013 and 2014 are also available.

Published 6 July 2016