Types of complaints
There are different ways to complain in England depending on whether your child:
Schools may not consider complaints about behaviour that happens outside the school’s hours or premises – check the school’s behaviour policy.
There are different ways to complain about schools in:
Other types of complaint
For some types of complaint you need to contact a different agency.
|Complaint||Who to contact|
|Child protection||Local council|
|Data protection||Information Commissioner’s Office|
|Discrimination||Equality Advisory and Support Service|
|Employment||An employment tribunal|
|Exam malpractice or maladministration (SATs)||Standards and testing agency|
|Exam malpractice or maladministration (secondary school)||Ofqual and the awarding body|
You can get free legal advice about schooling and education from Child Law Advice.