New benefit claims

If you’re 18 or older you can apply for ‘new style’ Jobseeker’s Allowance (JSA) online.

Call Jobcentre Plus to claim ‘new style’ JSA if you are 16 or 17 or you need help applying.

Jobcentre Plus
Telephone: 0800 055 6688
Textphone: 0800 023 4888
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 055 6688
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Welsh language: 0800 012 1888
Monday to Friday, 8am to 5pm
Find out about call charges

There are different contact details for:

Alternative formats

Call Jobcentre Plus to ask for alternative formats, such as braille, large print or audio CD.

Use a benefits calculator to find out what benefits you could get.