New benefit claims

Call Jobcentre Plus to make a new claim for:

  • Jobseeker’s Allowance (JSA), including ‘new style’ JSA
  • Income Support
  • Employment and Support Allowance (ESA)

Jobcentre Plus
Telephone: 0800 055 6688
Textphone: 0800 023 4888
NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 055 6688
Welsh language: 0800 012 1888
Monday to Friday, 8am to 6pm
Find out about call charges

You can also claim Jobseeker’s Allowance online.

You cannot call Jobcentre Plus to claim ‘new style’ JSA if you’re getting Universal Credit and do not have a Universal Credit online account. Contact the Universal Credit service centre instead.

Alternative formats

Call Jobcentre Plus to ask for alternative formats, such as braille, large print or audio CD.

Use a benefits calculator to find out what benefits you could get.