Contact Jobcentre Plus

3. Existing benefit claims

Call the appropriate number for your benefit to:

  • discuss a claim you’ve made
  • tell the Department for Work and Pensions (DWP) about a change in your circumstances, for example if you start working or your income changes

You’ll need your National Insurance number when you call any of these numbers.

Lines are open Monday to Friday, 8am to 6pm.

Jobseeker’s Allowance, Income Support, Incapacity Benefit or Employment and Support Allowance

Telephone: 0345 608 8545
Textphone: 0345 608 8551
Welsh language: 0345 600 3018
Find out about call charges

Universal Credit

Telephone: 0345 600 0723
Textphone: 0345 600 0743
Welsh language: 0345 600 3018
Find out about call charges

Social Fund

Telephone: 0345 603 6967
Textphone: 0345 608 8553
Welsh language: 0345 608 8756
Find out about call charges

Maternity Allowance

Telephone: 0345 608 8610
Textphone: 0345 608 8553
Welsh language: 0345 608 8674
Find out about call charges

Bereavement benefits

Telephone: 0345 608 8601
Textphone: 0345 608 8551
Welsh language: 0345 608 8772
Find out about call charges