Contact Jobcentre Plus

Change or cancel an appointment

Universal Credit appointments

Telephone: 0800 328 9344
Monday to Friday, 9am to 4pm

Textphone: 0800 328 1344
Monday to Friday, 8am to 6pm

NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 328 9344
Monday to Friday, 9am to 4pm

Welsh language: 0800 328 1744
Monday to Friday, 8am to 6pm

Find out about call charges

Other appointments

Telephone: 0800 169 0190
Textphone: 0800 169 0314
NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 169 0190
Welsh language: 0800 169 0207
Monday to Friday, 8am to 6pm
Find out about call charges