Contact Jobcentre Plus

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Change or cancel an appointment

Universal Credit appointments

You can change or cancel a Universal Credit appointment by signing in to your Universal Credit account.

Other appointments

Telephone: 0800 169 0190
Textphone: 0800 169 0314
NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 169 0190
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Welsh language: 0800 169 0207
Monday to Friday, 8am to 6pm
Find out about call charges