4. Change or cancel an appointment

Lines are open Monday to Friday, 8am to 6pm.

Universal Credit appointments

Telephone: 0345 600 0723
Textphone: 0345 600 0743
Welsh language: 0345 600 3018
Find out about call charges

Other appointments

Telephone: 0345 604 3719
Textphone: 0345 608 8551
Welsh language: 0345 604 4248
Find out about call charges