The Embassy is operating a limited diplomatic function from Kyiv, but we cannot provide any in-person consular assistance. If you’re a British national in Ukraine and need consular assistance, phone +380 44 490 3660 (open 24 hours, 7 days a week).

Find out more on our Ukraine and the UK news page.

We provide services to British nationals living in and visiting Ukraine.

You can access UK government services while in Ukraine.

If you’re a Ukrainian national: check what you need to do move to the UK if you’re from Ukraine. This guidance explains what to do before you travel to the UK, including visas, and after you arrive.

The FCDO advises against all travel to Ukraine

We advise British nationals to leave Ukraine immediately if you judge it is safe to do so. You should follow the advice of the Ukrainian authorities while you remain in Ukraine, and check the measures in place where you are, as they vary by region. Find out more in the FCDO Travel Advice for Ukraine including the advice on returning to the UK.

If you are in Ukraine, register your presence in Ukraine so we can provide you the latest information. You should also read and follow our travel advice.

Immediate family members of British nationals in Ukraine

Read Support for family members of British nationals in Ukraine, and Ukrainian nationals in Ukraine. This includes information on family migration visas. If you need assistance to apply for this visa, telephone +44 808 164 8810 (line open 24 hours, 7 days a week).

Urgent assistance

If you’re in Ukraine and you need advice which is not covered by reading our travel advice then you can contact us online.

If you’re in Ukraine and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +380 44 490 3660 (open for calls 24/7). If you experience technical difficulties call +44 (0)1908 51 6666

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

Our notarial and document services are not currently available in Ukraine. If you urgently need a notarial or document service, contact us using the web contact form.

Our people

Melinda Simmons

British Ambassador to Ukraine

Contact us

British Embassy Kyiv

Tel:
+380 44 490 3660 / +44 (0)1908 51 6666

Fax:
+380 44 490 3662

Fax (trade/defence teams)
+380 44 490 3695/62

The Embassy is operating a limited diplomatic function from Kyiv but we cannot provide any in-person consular assistance. If you’re a British national in Ukraine and need consular assistance, phone +380 44 490 3660 (line open 24 hours, 7 days a week). If you experience technical difficulties call +44 (0)1908 51 6666

If you are an immediate family member of a British national living in Ukraine and need assistance to apply for a visa under the Family Migration route, call +44 808 164 8810 (line open 24 hours, 7 days a week).

Use our registration form to Register Your Presence:
www.gov.uk/register-your-presence-ukraine

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-kyiv

For enquiries that are not about consular issues, email: UKinUkraine@fcdo.gov.uk

Access and opening times

Department of International Trade Kyiv

Email
Commercial.Kyiv@fcdo.gov.uk

Tel:
+380 44 490 3660

Fax:
+380 44 490 3695/62

The Embassy is operating a limited diplomatic function from Kyiv but cannot provide any in-person assistance.

Access and opening times

British Consulate Kyiv

Tel:
+380 44 490 3660 / +44 (0)1908 51 6666

Fax:
+380 44 490 3662

We cannot provide in-person consular assistance in Ukraine. If you’re a British national in Ukraine and need consular assistance, phone +380 44 490 3660 (open 24 hours, 7 days a week).

Use our registration form to Register Your Presence:
www.gov.uk/register-your-presence-ukraine

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-kyiv

For enquiries that are not about consular issues, email: UKinUkraine@fcdo.gov.uk

Access and opening times