We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Help improve GOV.UK Sign up to take part in user research (opens in a new tab)
This guide will help you consider your options when shopping for will writing services.
Introduction The Competition and Markets Authority (CMA) has produced this…
Complying with the law on unfair commercial practices relating to price transparency.
Prices must be clear, complete and accurate. Consumers should have the…
Guidance on business conduct that the law on unfair business-to-consumer trading prohibits under the Digital Markets, Competition and Consumers Act 2024.
Overview The Digital Markets, Competition and Consumers Act 2024 (DMCC…
These examples show how different types of unfair business practices might…
You might be owed money back if the Competition and Markets Authority (CMA) has ordered a business to refund or compensate its customers.
Guidance to help businesses make sure their contract terms and notices are fair and clear to consumers.
Advice for manufacturers and retailers on textile labelling.
Information for anyone who is already consuming or is considering consuming raw drinking milk or raw cream.
Use the Fuel Finder service to report any issue you notice with a forecourt’s information.
How the CMA will use its direct consumer enforcement powers under the Digital Markets, Competition and Consumers Act 2024.
How approved driving instructors should behave in their personal conduct and business dealings, including advertising their services and settling disputes.
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
How businesses should comply with consumer protection law on consumer reviews.
This guidance was intended to help traders to comply with the Consumer Protection from Unfair Trading Regulations 2008 (CPRs). It is replaced by 'CMA207: unfair commercial practices' from 6 April 2025.
How to handle fish and fishery products that are intended to be eaten raw or lightly cooked in food businesses and restaurants.
Find out your consumer law responsibilities as a higher education provider.
Complying with consumer law when selling or marketing goods, services and digital content.
Guidance from the Competition and Markets Authority (CMA) on how your business can benefit from agentic AI, while still meeting legal obligations.
How to report a potential breach of competition or consumer law to the Competition and Markets Authority (CMA), and what to expect from us.
An Order which introduces legal obligations on funeral directors and crematorium operators.
How to protect consumers and stay on the right side of consumer law.
Do not include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab and requires JavaScript).