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Introduction The Competition and Markets Authority (CMA) has produced this…
Guidance on business conduct that the law on unfair business-to-consumer trading prohibits under the Digital Markets, Competition and Consumers Act 2024.
Overview The Digital Markets, Competition and Consumers Act 2024 (DMCC…
These examples show how different types of unfair business practices might…
This guidance was intended to help traders to comply with the Consumer Protection from Unfair Trading Regulations 2008 (CPRs). It is replaced by 'CMA207: unfair commercial practices' from 6 April 2025.
How the Competition and Markets Authority (CMA) will help grow the economy, by promoting consumer trust and confidence, and deterring poor corporate practices.
A short guide to how businesses and traders must treat consumers fairly, under the Digital Markets, Competition and Consumers Act.
How businesses should comply with consumer protection law on consumer reviews.
How approved driving instructors should behave in their personal conduct and business dealings, including advertising their services and settling disputes.
Guidance to help businesses make sure their contract terms and notices are fair and clear to consumers.
Advice for manufacturers and retailers on textile labelling.
This guidance sets out the CMA’s consumer protection role and its approach to compliance and enforcement of consumer law.
Advice to help higher education providers understand their responsibilities under consumer protection law when dealing with undergraduate students.
A basic guide for businesses on the Consumer Protection from Unfair Trading Regulations.
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
The Government's Code of Practice for Consumer Internet of Things (IoT) Security for manufacturers, with guidance for consumers on smart devices at home.
An Order which introduces legal obligations on funeral directors and crematorium operators.
Information from the UK's assay offices giving guidance on the Hallmarking Act 1973.
Information for content creators on complying with consumer protection law when endorsing products, brands or services on social media.
Your rights as a passenger when travelling to the European Union.
How to comply with hallmarking law if your business supplies items described as precious metal (gold, silver, platinum or palladium).
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
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