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Tells HM Passport Office staff about inviting customers to volunteer DNA evidence to support a biological relationship, during a UK or overseas British passport application.
Tells HM Passport Office staff about handling supporting documents for British passport applications and when they can or cannot be accepted.
The authorised persons newsletters from GRO contain news, guidance and useful information for people authorised to register marriages.
Tells HM Passport Office staff how to add observations to passports.
Tells HM Passport Office staff how to deal with passport applications where the customer's parent was granted pre-settled status under the EU Settlement Scheme.
This document contains information about Costa Rica to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff about the quality, style and appearance required of passport photographs.
This guidance tells HM Passport Office operational staff about the Post Office Digital Check & Send (tablet) service.
Template and advice for disclosure of death registration applicants.
This guidance tells His Majesty’s Passport Office staff about the renunciation (giving up) of British nationality.
Answers to frequently asked questions about registered buildings.
Tells HM Passport Office staff about withdrawing passport applications.
Tells HM Passport Office staff about the tiered application service and the different service levels we offer.
Tells HM Passport Office staff what to do if we issue a passport with an error.
Tells HM Passport Office staff working in the lost, stolen and recovered (LSR) team about duties they must complete as part of the LSR process.
Tells HM Passport Office staff how to use a balance of probabilities when dealing with passport applications.
Tells HM Passport Office staff about birth registration and how to deal with applications where the birth is not registered, registered late or re-registered.
Tells HM Passport Office staff about the British overseas territories citizen (BOTC) nationality status and how to deal with BOTC passport applications.
This guidance tells HM Passport Office staff who can apply for a passport using the Digital Fast Track service and how to apply.
HMPO staff guidance on passport applications for customers who need to check if a parent would have had settled status on 30 June 2021.
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