Whatton Prison

Whatton is a prison in Nottingham for men convicted of a sex offence.

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Book and plan your visit to Whatton

HMP Whatton is offering visits for family and friends. Visiting times and availability may change at short notice. You should contact the prison direct for any queries.

Now that regular COVID testing of people in the wider community has ended, you are no longer required to take a COVID test before coming to see someone for a visit, although we would still encourage you to do so.

We will continue to run social visits whilst it is safe to do so.

Visiting rules may change if there is an outbreak within the prison, this may include bringing back testing before visits for a short time to protect you, the person you are visiting and staff.

If you are unable to visit someone in prison you can still keep in touch.

You can also contact the Prisoners’ Families Helpline on 0808 808 2003. You will not be able to book a visit using this number.

To visit someone in Whatton you must:

  • be on that person’s visitor list
  • book your visit in advance
  • have the required ID with you when you go

You can book at least 7 days in advance and at least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with Whatton.

Contact Whatton if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Whatton
  • somewhere to stay overnight
  • meals

How to book family and friends visits

You can book your visit online.

Whatton is running a limited visits schedule. Visits are also happening differently than normal, observing strict guidelines, which must be followed.

You can book your visit by telephone.

Telephone booking line: 01949 803 200
Find out about call charges

The booking line is open Monday to Friday 9am to midday and 1pm to 5pm.

Visiting times:

  • Monday: 1:45pm to 3:15pm
  • Thursday: 1:45pm to 3:45pm
  • Friday: 1:45pm to 3:45pm
  • Saturday: 9am to 11am and 1:45pm to 3:45pm
  • Sunday: 9am to 11am and 1:45pm to 3:45pm

There are currently no legal visits taking place. Telephone calls can be made.

Getting to Whatton

Find Whatton Prison on a map

The postcode to use with a sat nav is NG13 9FQ.

There are 2 car parks for staff and visitors and some disabled spaces behind the visitor centre.

To plan your journey by public transport:

  • use National Rail Enquiries to either Nottingham Midland or Nottingham and Grantham train station. It’s about 12 miles to the prison from each. There is a closer train station at Aslockton but it is not a regular service so check before travel.

  • use Traveline for local bus times to get to Bingham. A taxi service operated from there to the prison which is 2 miles away.

  • use National Express to get a coach to Broadmarsh or Grantham stations which are about 12 miles away from the prison.

Entering Whatton

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

All visitors (including children) will be given a pat-down search. You may also be sniffed by security dogs.

Whatton has a strict dress code policy, which means visitors should wear smart clothes (no vests, no low-cut tops, no shorts, no short dresses and no headwear, other than that worn for religious reasons).

Each adult visitor is allowed to take in a maximum of £25 in notes or coins.

There are strict controls on what you can take into Whatton. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a visitor centre run by a community service.

There will be no refreshments available during your visit. The children’s play area is currently not available to use.

Wheelchairs are available in the prison and there is wheelchair access to both the visitor centre and the prison.

Family days

Family visits are offered in addition to the normal visit allowances. They are held at least 3 times a year during key school holidays. Only visitors on the prisoners approved list can attend.

All fathers (regardless of their visit allowance status) can apply to take part, but recent behaviour is considered in the application process.

Keep in touch with someone at Whatton

There are several ways you can keep in touch with a prisoner during their time at Whatton.

Secure video calls

Secure video calling is available at this prison. Family and friends will need to download the Prison Video app, create an account, register all visitors and add the prisoner to their contact list.

Read more about how it works

Phone calls

Prisoners do not have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family whenever they are out of their cell. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.


You can send emails to someone in Whatton using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the prisoner, depending on the rules at Whatton.


You can write at any time. Include the person’s name and prison number on the envelope. If you do not know their prison number, contact Whatton.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

  • are unable to use a computer, a smart phone or the internet
  • do not have a debit card

This will allow you to send money by post.

Gifts and parcels

Men in Whatton are given a list of approved items that they can buy. No parcels or gifts are accepted.

Friends and families of prisoners can bring books for prisoners when they visit. You can also send books directly to loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.   For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.

Life at Whatton

Whatton is committed to providing a safe and educational environment where men can learn new skills to help them on release.

There are a range of opportunities for prisoners to recover from drug and alcohol addiction.

Security and safeguarding

Every person at Whatton has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website.

All safeguarding processes are overseen by Nottinghamshire Safeguarding Adults Board.

There is also a ‘listener’ scheme for prisoners who are considered to be at risk of suicide or self-harm.

Arrival and first night

When a prisoner first arrives at Whatton, they will be able to contact a family member by phone.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs. Urgent concerns will be identified and appropriate support offered and a care plan put in place.


Each person who arrives at Whatton gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.


Around 800 men live at Whatton. There are 3 main wings, A, B and C, which are mostly single rooms.

Education and work

There is a wide range of learning and skill-based activities, including general education, vocational training, industrial workshops, manufacturing, farming and gardening.

Prisoners can also take courses in Controlling Anger and Learning to Manage it (CALM) and Enhanced Thinking Skills (ETS).

There are also a large range of offending behaviour programmes, including sex offender treatment programmes.

Temporary release

It is unlikely for the prisoners at Whatton to get release on temporary licence.

Organisations Whatton works with

Whatton gets help and support from the Carers Federation, Age UK, New Bridge, Prisoner Penfriends, SSAFA and the Shannon Trust.

Support for family and friends

Find out about advice and helplines for family and friends.

Problems and complaints

If you have a problem contact Whatton.

Contact Whatton

Governor: Caroline Vine

Telephone: 01949 803 200
Monday to Friday, 8am to 5pm (answerphone out of hours)
Fax: 01949 803 201
Find out about call charges


HMP Whatton
New Lane
NG13 9FQ

See map

Safer custody hotline

Whatton has a safer custody hotline to call or email if you are worried about the health or safety of a prisoner.

Telephone: 01949 803 484
Monday to Friday, 8am to 4pm (answerphone out of hours)
Find out about call charges

If nobody is in the office, please leave as much information as possible and a telephone number we can call you back on.

If you need to speak to someone in an emergency, call and ask to speak to the orderly officer.

Emergency telephone: 01949 803 200
Find out about call charges

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Published 18 December 2019
Last updated 10 June 2022 + show all updates
  1. Updated visiting information

  2. Updated visiting guidance based on 1 April COVID rule changes

  3. Added link to new safer custody information under Security and safeguarding.

  4. Updated visiting information: Reduced visit schedule and testing for visitors aged 12 and over.

  5. Updated visiting information: Testing for visitors aged 12 and over.

  6. Added link to information about testing for physical contact at visits.

  7. New visiting times and booking information added.

  8. Visits update

  9. Updated visiting information in line with new local restriction tiers.

  10. Updated visiting information in line with new local restriction tiers.

  11. Updated visiting information in line with new national restrictions in England.

  12. Updated visiting information in line with coronavirus restrictions.

  13. Updated visiting information in line with coronavirus restrictions.

  14. Updated visiting information in line with coronavirus restrictions.

  15. Updated link

  16. Prison visits update.

  17. First published.