Guidance

Risley Prison

Risley is a prison for men in Warrington, Cheshire, including men convicted of a sex offence.

Coronavirus update

HMP Risley is offering limited visits for family and friends.

  • Monday-Thu: morning and afternoon visits.

  • Friday: morning visits only.

Specific visiting times are given upon booking.

You can book by telephone only. We are not currently accepting online bookings.

Booking Line: 01925 733284 or 01925 733285

The booking line is open Monday-Friday: 9.00 am - 16.00pm

There are a number of other ways to contact someone in prison if you are unable to visit them. You can:

You can also contact the Prisoners’ Families Helpline on 0808 808 2003.

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Book and plan your visit to Risley

To visit someone in Risley you must:

  • be on that person’s visitor list
  • book your visit in advance
  • have the required ID with you when you go

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with Risley.

Contact Risley if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Risley
  • somewhere to stay overnight
  • meals

How to book family and friends visits

We are currently operating a limited visits schedule for family and friends. See the coronavirus update at the top of this page for booking information.

There are currently no legal visits taking place.

Getting to Risley

Find Risley on a map

Risley is about 6 miles from Warrington Central and Warrington Bank Quay railway stations. From the stations, use buses going to Leigh or take a taxi.

To plan your journey by public transport:

There is a visitors car park next to the prison. There are additional spaces for Blue Badge holders next to the visitors centre.

Entering Risley

All visitors aged 16 and older need to bring one of the following types of photo ID:

  • passport
  • driving licence
  • benefit book
  • senior citizen’s public transport pass
  • annual public transport season ticket (with photo card)
  • employer ID card (if it shows the name of the visitor and the employer)
  • European Community identity card

All visitors will need to be given a pat-down search, including children. You may also be sniffed by security dogs.

Visitors should dress sensibly. You may be turned away if you are wearing items like vests, low-cut tops, high-cut shorts or dresses.

Each adult visitor is allowed to take in a maximum of £10 in coins (notes are not allowed). The money can be used to buy food and drink from the vending machine in the visiting hall.

There are strict controls on what you can take into Risley. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a visitors centre at Risley. Family and friends can relax, buy refreshments and get advice and support from the staff.

Keep in touch with someone at Risley

There are several ways you can keep in touch with a resident during their time at Risley.

Phone calls

Residents do not have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Risley using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Risley.

Letters

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Risley.

All post apart from legal letters will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

Gifts and parcels

People in Risley are given a list of approved items that can be sent to them as gifts. Contact Risley for more information on what’s allowed.

Make sure to include the person’s name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Life at Risley

Risley is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Risley has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by the Warrington Safeguarding Adults Board.

Arrival and first night

When a resident first arrives at Risley, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Risley gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Over 1000 men live at Risley in mostly single rooms.

Birmingham Prison has a diverse, multi-faith chaplaincy team providing support to residents.

Education and work

Residents have access to a broad range of vocational training, including interior fitting, painting and decorating, plastering, bricklaying and cleaning. Risley is also part of the Prisons ICT Academy (PICTA) which helps prepare prisoners for work in information and communications technology (ICT) roles.

They can take classroom courses in subjects such as English, maths, art and design and IT. They can also train with the PE department as a gym instructor or take other sports-related qualifications.

Residents can work at Risley in contract services workshops as well the kitchens, laundry, gardens and waste management unit. They can also work in the braille workshop which is part of a restorative justice project (where residents meet with the victims of crime).

Support for family and friends

Find out about advice and helplines for family and friends.

Problems and complaints

If you have a problem contact Risley. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Contact Risley

Governor: Nicki Smith

Telephone: 01925 733 000
Fax: 01925 733 001
Find out about call charges

Address

HMP Risley
Warrington Road
Risley
Warrington
Cheshire
WA3 6BP

See map

Published 2 June 2020
Last updated 10 July 2020 + show all updates
  1. Updated informatin about visiting for friends and family

  2. First published.